Restaurant Operations Leader

JobSpace; Nelson; On-site; NZD 80,000 - 120,000; Full time

Job summary

Jora New Zealand is seeking an experienced General Manager to oversee restaurant operations and front-of-house teams. You will set budgets, supervise staff, and ensure top-quality food, beverage and service while maintaining health and safety standards.

Role requires solid leadership, wine/food knowledge and the ability to drive profitability. You will coordinate with the Head Chef on menus and beverage offerings, while delivering excellent customer experiences.

Qualifications

• Must hold LCQ and General Manager Certificate or be willing to work towards it.
• Minimum three years of relevant hospitality management experience.
• Level 5+ qualification may substitute experience.
• Budgeting and menu costing skills are required.
• Strong organizational and time management abilities.
• Extensive knowledge of local and international food and beverage trends.
• Wine and food matching skills are desirable.

Responsibilities

• Oversee profitable operation and organisation of the restaurant and front of house.
• Set and manage budgets and supervise promotional activities.
• Recruit, train and appraise front of house staff.
• Ensure health and safety standards in all areas.
• Coordinate with Head Chef on menu planning and beverage lists.
• Maintain customer service standards and handle enquiries/complaints promptly.
• Prepare management reports on sales and profitability.

Skills

Excellent communication

Leadership and motivation

Decision making under pressure

Problem solving

Team collaboration

Budgeting and costing

Organizational and time management

Wine and food pairing

Education

LCQ and General Manager Certificate

Level 5+ hospitality management qualification

Job description

Jora New Zealand is seeking an experienced General Manager to oversee restaurant operations and front-of-house teams. You will set budgets, supervise staff, and ensure top-quality food, beverage and service while maintaining health and safety standards.

Role requires solid leadership, wine/food knowledge and the ability to drive profitability. You will coordinate with the Head Chef on menus and beverage offerings, while delivering excellent customer experiences.