Restaurant Manager: Elevate Guest Experiences

Hilton; Taupo; On-site; NZD 55,000 - 75,000; Full time

Job summary

Hilton in Taupo, New Zealand, seeks an experienced Restaurant Manager to oversee daily outlet operations, lead a high-performing team, and deliver memorable guest experiences that reflect the warmth of Hilton hospitality.

You will develop menus and ensure service excellence, maintaining brand standards while driving profitability and guest satisfaction. Flexibility and strong communication are essential to succeed in this role.

Qualifications

• Proven experience as a Restaurant Manager or similar role in a high-end restaurant or hotel.
• Assistant Manager: 1–2 years in a similar role.
• High school diploma or equivalent; hospitality training is a plus.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Able to work flexible shifts.

Responsibilities

• Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
• Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences.
• Guest Experience Management: Ensure personalized service and handle guest feedback.
• Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs.
• Sales & Revenue Support: Drive upselling initiatives and monitor sales performance.
• Compliance & Hygiene: Ensure health, safety, and hygiene regulations.
• Coordination & Communication: Collaborate with kitchen and housekeeping for seamless service.
• Food Safety Regulations: Ensure all food safety standards are met.

Skills

Communication skills

Interpersonal skills

Fluent in English

Education

High school diploma or equivalent

Hospitality training

Job description

Hilton in Taupo, New Zealand, seeks an experienced Restaurant Manager to oversee daily outlet operations, lead a high-performing team, and deliver memorable guest experiences that reflect the warmth of Hilton hospitality.

You will develop menus and ensure service excellence, maintaining brand standards while driving profitability and guest satisfaction. Flexibility and strong communication are essential to succeed in this role.