Banquet Manager: Lead Events & Guest Experience

Tuaropaki Power Company; Auckland; Vor Ort; NZD 70.000 - 90.000; Vollzeit

Zusammenfassung

Hilton is seeking a Banquet Manager in Taupo to oversee all banquet events from planning to execution, ensuring flawless delivery and guest satisfaction.

You will lead banquet staff, coordinate with clients, and uphold high service standards while managing costs and inventory. The role calls for strong leadership, exceptional communication, and solid hospitality acumen to deliver memorable experiences.

Qualifikationen

• High school graduate with strong communication skills, both written and verbal.
• At least 2 years' leadership experience in a hospitality environment, with supervisor/manager potential.
• Hospitality degree is advantageous, formal leadership experience preferred.
• Strong leadership, customer service, and communication abilities.
• Event planning and budget control expertise, attention to detail and problem-solving.

Aufgaben

• Event Execution: Oversee planning, setup, and delivery of banquet events for flawless execution.
• Team Leadership: Manage and inspire banquet staff to maintain a high-performing environment.
• Client Coordination: Liaise with clients to understand and exceed event expectations.
• Service Standards: Ensure banquet areas meet high standards of service and presentation.
• Cost & Inventory Control: Monitor costs, manage budgets, and maintain inventory.
• Interdepartmental Collaboration: Coordinate with other departments for smooth operations.
• Issue Resolution: Address issues during events to uphold guest satisfaction.

Kenntnisse

Leadership

Event planning

Budget control

Customer service

Communication

Team management

Problem-solving

Safety awareness

Ausbildung

Hospitality degree

High school diploma

Jobbeschreibung

Hilton is seeking a Banquet Manager in Taupo to oversee all banquet events from planning to execution, ensuring flawless delivery and guest satisfaction.

You will lead banquet staff, coordinate with clients, and uphold high service standards while managing costs and inventory. The role calls for strong leadership, exceptional communication, and solid hospitality acumen to deliver memorable experiences.