Restaurant Manager

JobSpace; Upper Hutt; On-site; NZD 56,000 - 68,000; Full time

Job summary

Bombay House 39 is seeking a confident Restaurant Manager to oversee our restaurant and bar operations, lead the team, and help maintain high standards of service and business performance. This is a full-time, permanent position with a minimum of 32 guaranteed hours per week.

You will recruit, train and supervise staff, plan budgets, monitor stock, and ensure an excellent dining experience for guests. Flexibility to work evenings and weekends is required.

Qualifications

• Level 4+ Hospitality certificate or higher.
• Bachelor’s degree in any field, or equivalent.
• At least 2 years’ restaurant/hospitality management experience.
• Current Manager’s Certificate with Licence Controller Qualification (LCQ) preferred.
• Strong leadership and staff management skills.
• Excellent communication, customer service and time-management abilities.
• Ability to work evenings, weekends and public holidays.

Responsibilities

• Oversee day-to-day operation of the restaurant and bar.
• Recruit, train, supervise and support staff, and coordinate shifts.
• Plan and manage budgets, costs and business targets.
• Monitor stock levels, order food and beverages, manage inventory and liaise with suppliers.
• Assist with menu planning and development.
• Manage reservations and oversee the overall customer dining experience.
• Handle customer enquiries, feedback and complaints professionally.
• Oversee cash handling, POS procedures, daily takings, and opening/closing procedures.
• Support marketing initiatives, promotions and opportunities to grow the business.
• Report to business owners on staffing, costs, sales and restaurant performance.

Skills

Staff management

Budgeting

Customer service

Communication

Time management

Leadership

Education

Level 4+ Hospitality certificate

Bachelor's degree in any field

Manager’s Certificate LCQ preferred

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Bombay House 39 is a family-owned restaurant in Upper Hutt offering a wide variety of North Indian, South Indian, Bombay Indo-Chinese and Malaysian cuisine.

We are looking for a confident Restaurant Manager to oversee our restaurant and bar operations, lead our team, and help maintain a high standard of service and business performance. This is a full-time, permanent position offering a minimum of 32 guaranteed hours per week.

Key Responsibilities

• Oversee the day-to-day operation of the restaurant and bar
• Recruit, train, supervise and support staff, including preparing weekly rosters and coordinating shifts
• Plan and manage budgets, costs and business targets
• Monitor stock levels, order food and beverages, manage inventory and liaise with suppliers
• Assist with menu planning and development
• Manage reservations and oversee the overall customer dining experience
• Handle customer enquiries, feedback and complaints professionally
• Oversee cash handling, POS procedures, daily takings, and opening and closing procedures
• Support marketing initiatives, promotions and opportunities to grow the business
• Report to the business owners on staffing, costs, sales and overall restaurant performance

About you

We are looking for a hands-on Restaurant Manager who thrives in a busy hospitality environment, leads by example and brings a positive and professional approach to the team.

You’ll also have:

• A Level 4 or higher certificate in Hospitality, Hospitality Management, Business Management, or
• A bachelor’s degree in any field, or
• At least 2 years’ relevant work experience in the restaurant / hospitality industry.
• A current Manager’s Certificate, supported by a Licence Controller Qualification (LCQ) is preferred
• Strong leadership and staff management skills
• Good communication and customer service skills
• Good organisational and time-management skills
• The ability to work effectively and stay organised in a busy restaurant environment
• Flexibility to work evenings, weekends and public holidays as required

What We Offer

You’ll join a supportive, family-operated restaurant with a hands‑on team environment and the opportunity to play an important role in the continued success of the business.