Residential Administrator - Te Maioha

New Zealand Government; Rotorua; On-site; NZD 57,000 - 63,000; Full time

Job summary

Te Maioha Youth Justice Residence in Rotorua seeks a Residential Administrator to support administrative services, reception duties, and payroll tasks. You will work within a multidisciplinary team to ensure a safe, well-run residence for rangatahi aged 13–19.

A positive attitude and reliable organisation are valued. The role offers a full-time contract with a salary range starting from NZD 57,096 to NZD 62,773, with ongoing development and a diverse, inclusive workplace.

Qualifications

• Experience in administration or customer service.
• Confident using Microsoft Office Suite.
• Great communication skills — written and verbal.
• Strong relationship-building abilities and teamwork.

Responsibilities

• Provide reception duties and greet visitors.
• Payroll support and general administrative tasks.
• Maintain residence records and admin files.
• Collaborate with multidisciplinary team and adapt to priorities.

Skills

Administration experience

Customer service experience

Microsoft Office skills

Strong communication

Relationship-building

Time management

Team player

Driver's licence

Tools

Microsoft Office Suite

Job description

Te Maioha Youth Justice Residence - RotoruaPermanent, Full-TimeAre you ready to use your administration skills to make a real difference for rangatahi in Aotearoa?Join our team at Te Maioha, a Youth Justice residence where your work will directly support better outcomes for young people.Mō te tūnga | About the roleAs a Residential Administrator, you'll be a key part of our multidisciplinary team, providing a wide range of administrative services that keep our residence running smoothly. No two days are the same — from reception duties to payroll support, your work will help create a safe, supportive environment for rangatahi.What We're Looking ForWe're keen to hear from people who are organised, adaptable, and passionate about making a difference. You don't need to tick every box — we value potential and a positive attitude.Experience in administration or customer serviceConfident using Microsoft Office SuiteGreat communication skills — written and verbalStrong relationship-building abilitiesExcellent time management and planning skillsA collaborative team player with initiative and a sense of humourAble to manage competing priorities and adapt to changeA clean, current full driver's licenceAbout the Residence | E pa ana ki te KāengaTe Maioha is one of five Youth Justice residences across Aotearoa, operating 24/7 to support rangatahi aged 13-19 who have been charged with or convicted of an offence. Our vision is to provide a culturally focused, therapeutic, and restorative environment where rangatahi can reconnect with their whānau, hapū, iwi, and culture — and build the skills to thrive. We focus on positive change through education, vocational training, and therapeutic and cultural programmes grounded in Te Ao Māori.Nōu te rourou | What's in it for youAt Oranga Tamariki, we offer:A competitive salary starting from $57,096 to $62,773, depending on experienceOngoing training and professional developmentA diverse, inclusive, and supportive workplaceThe chance to make a meaningful impact in the lives of tamariki and rangatahiTo see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/Me pēhea te tuku tono | How to ApplyApply online with your CV and Covering Letter. If you are an Oranga Tamariki employee already, please ensure you apply with a log in using your Oranga Tamariki email address.If you have any questions about role, please contact [e-mail] you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.