Residential Administrator

Oranga Tamariki; Rotorua; Remote; NZD 57,000 - 63,000; Full time

Job summary

Oranga Tamariki in Rotorua is seeking a Residential Administrator for Te Maioha Youth Justice Residence. You will perform reception duties, payroll support, and a broad range of administrative tasks to keep the residence running smoothly for rangatahi aged 13-19.

You will join a multidisciplinary team committed to a culturally focused, therapeutic and restorative environment operating 24/7. The role emphasizes organisation, adaptability and a positive attitude with opportunities for development.

Qualifications

• Experience in administration or customer service.
• Great communication skills — written and verbal.
• Strong relationship-building abilities.
• Excellent time management and planning skills.
• Collaborative team player with initiative and a sense of humour.
• Able to manage competing priorities and adapt to change.
• A clean, current full driver's licence.

Responsibilities

• Provide reception duties and payroll support.
• Deliver a wide range of administrative services to keep the residence running smoothly.
• Support rangatahi in a safe, supportive environment within a 24/7 Youth Justice residence.
• Work as part of a multidisciplinary team to meet operational needs.

Skills

Administration experience

Customer service

Great communication

Relationship-building

Time management

Collaborative team player

Adaptability

Full driver's licence

Job description

• Te Maioha Youth Justice Residence - Rotorua
• Permanent, Full-Time

Are you ready to use your administration skills to make a real difference for rangatahi in Aotearoa?

Join our team at Te Maioha, a Youth Justice residence where your work will directly support better outcomes for young people.

Mŋ te ťūnga| About the role

As a Residential Administrator, you'll be a key part of our multidisciplinary team, providing a wide range of administrative services that keep our residence running smoothly. No two days are the same — from reception duties to payroll support, your work will help create a safe, supportive environment for rangatahi.

What We're Looking For

We're keen to hear from people who are organised, adaptable, and passionate about making a difference. You don't need to tick every box — we value potential and a positive attitude.

• Experience in administration or customer service


• Great communication skills — written and verbal


• Strong relationship-building abilities


• Excellent time management and planning skills


• A collaborative team player with initiative and a sense of humour


• Able to manage competing priorities and adapt to change


• A clean, current full driver's licence

About the Residence | E pa ana ki te Kāenga

Te Maioha is one of five Youth Justice residences across Aotearoa, operating 24/7 to support rangatahi aged 13-19 who have been charged with or convicted of an offence. Our vision is to provide a culturally focused, therapeutic, and restorative environment where rangatahi can reconnect with their whānau, hapū, iwi, and culture — and build the skills to thrive. We focus on positive change through education, vocational training, and therapeutic and cultural programmes grounded in Te Ao Ä̊.

Nů te rourou | What's in it for you

• A competitive salary starting from $57,096 to $62,773, depending on experience


• Ongoing training and professional development


• A diverse, inclusive, and supportive workplace


• The chance to make a meaningful impact in the lives of tamariki and rangatahi

Expertise Administrators, Administration & Office Support, Data Entry & Word Processing, Management, Other, PA, EA & Secretarial, Receptionist, Records Management & Document Control