Reservations Advisor – Tourism & Guest Experience

Southern Discoveries; Auckland; On-site; NZD 48,000 - 64,000; Full time

Job summary

Southern Discoveries in Queenstown is seeking a Reservations Consultant to join our Head Office operation at Remarkables Park. You will book and sell our Milford Sound cruises and other experiences over the phone and by email, delivering outstanding visitor service.

After training, you may assist at our Central Queenstown retail outlet, coordinating morning coach dispatch and selling tourism products to visitors.

Qualifications

• Experience in customer service and reservations.
• Excellent communication and attention to detail.
• Proficient with computer systems and bookings.

Responsibilities

• Book and sell Southern Discoveries products by phone and email.
• Assist at retail outlet coordinating morning coach dispatch.
• Sell tourism products to visitors and provide great service.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Booking systems

Team player

Autonomous work

Punctuality

Reliability

Job description

Southern Discoveries in Queenstown is seeking a Reservations Consultant to join our Head Office operation at Remarkables Park. You will book and sell our Milford Sound cruises and other experiences over the phone and by email, delivering outstanding visitor service.

After training, you may assist at our Central Queenstown retail outlet, coordinating morning coach dispatch and selling tourism products to visitors.