Remote Telecom Network Operations Leader

Placements24; Queenstown; Hybrid; NZD 97,000 - 161,000; Full time

Benefits offered by this job

Remote-First

Competitive salary

Health benefits

Career progression

Job summary

Placements24 is seeking a Senior Telecom Network Operations Manager for a remote role overseeing a large-scale network operations team. You will lead NOC engineers, define procedures, manage incidents and changes, and drive continuous improvement to ensure uptime and performance across global networks.

Ideal candidates have 7+ years in telecom network operations, strong leadership, expertise with monitoring tools, and knowledge of TCP/IP, BGP and OSPF.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• 7+ years in telecom network operations; 3+ years in management.
• Experience with network monitoring tools and performance analysis.
• Knowledge of TCP/IP, BGP, OSPF, routers and switches.
• Experience with incident, problem, and change management.
• Strong leadership and communication skills.
• Remote work experience with distributed resources.
• Certifications such as CCNA/CCNP/ITIL advantageous.
• Familiarity with MPLS, DWDM, mobile network ops advantageous.

Responsibilities

• Lead NOC team ensuring efficient monitoring and support.
• Develop and implement network management procedures.
• Oversee incident management and rapid resolution.
• Manage problem management for root-cause issues.
• Monitor performance metrics and capacity planning.
• Ensure SLA compliance and network availability.
• Lead implementation of new monitoring tools.
• Provide technical leadership and mentorship.
• Collaborate with engineering, field ops, and support.
• Manage vendor relationships for monitoring tools.
• Prepare regular reports on network performance and incidents.

Skills

Network leadership

Incident management

Performance monitoring

Networking protocols

Remote team leadership

Vendor management

Communication

Education

Bachelor's degree in CS/IT/Engineering

Tools

SolarWinds

Nagios

Zabbix

Job description

Placements24 is seeking a Senior Telecom Network Operations Manager for a remote role overseeing a large-scale network operations team. You will lead NOC engineers, define procedures, manage incidents and changes, and drive continuous improvement to ensure uptime and performance across global networks.

Ideal candidates have 7+ years in telecom network operations, strong leadership, expertise with monitoring tools, and knowledge of TCP/IP, BGP and OSPF.