Remote Retail Operations Analyst

Placements24; Queenstown; Hybrid; NZD 90,000 - 130,000; Full time

Job summary

Placements24 is seeking a meticulous Remote Retail Operations Analyst to join the national operations team. You will analyze operational data from stores, identify inefficiencies, and develop dashboards to visualize performance metrics, driving improvements in inventory and supply chain management.

You will collaborate with regional managers to implement changes, monitor outcomes, and refine standards. A strong quantitative background and experience with POS systems are preferred for this remote

Qualifications

• Proven experience as Retail Operations Analyst or similar data-focused role in retail.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Excel, SQL, Power BI, and Tableau.
• Solid understanding of retail operations, supply chain, inventory management, and loss prevention.
• Excellent report-writing and presentation abilities.
• Ability to work independently on multiple remote projects.
• Strong communication and collaboration with remote teams.
• Bachelor's degree in Business, Statistics, Operations Research, or related field.
• Experience with retail POS systems and inventory management software is advantageous.
• Must work within South African time zones to support nationwide ops.

Responsibilities

• Collect, analyze, and interpret operational data from stores.
• Identify trends and root causes of inefficiencies and performance issues.
• Develop reports and dashboards to visualize key operational metrics and performance indicators.
• Provide data-driven recommendations for process improvements in inventory, supply chain, store layout, and staffing.
• Collaborate with regional managers and store teams to implement approved operational changes.
• Monitor the impact of implemented changes and conduct post-implementation reviews.
• Assist in the development and refinement of operational standards and best practices.
• Support the rollout of new operational tools, technologies, and initiatives.
• Maintain a strong understanding of current retail operational trends and challenges.
• Communicate findings and recommendations clearly and concisely to stakeholders at various levels.

Skills

Analytical thinking

Attention to detail

Data analysis

SQL

Excel

Power BI

Tableau

Communication

Remote work

Education

Bachelor's degree in Business/Statistics/Operations Research or related field

Tools

Tableau

Power BI

POS systems familiarity

Job description

About the Role

Our client, a prominent retail chain, is seeking a meticulous and analytical Remote Retail Operations Analyst to join their national operations team. This position is crucial for optimizing store performance by analyzing operational data, identifying inefficiencies, and recommending improvements. The ideal candidate will possess strong quantitative skills and a deep understanding of retail operations, supply chain, and inventory management principles. As a fully remote role, you will have the flexibility to work from your home office while contributing to the operational excellence of stores across the country, with a focus on supporting the Queenstown region. This is an opportunity to leverage data to drive tangible improvements in a dynamic retail environment.

Key Responsibilities

• Collect, analyze, and interpret operational data from various retail stores.


• Identify trends, patterns, and root causes of operational inefficiencies and performance issues.


• Develop reports and dashboards to visualize key operational metrics and performance indicators.


• Provide data-driven recommendations for process improvements in areas such as inventory management, supply chain, store layout, and staffing.


• Collaborate with regional managers and store teams to implement approved operational changes.


• Monitor the impact of implemented changes and conduct post-implementation reviews.


• Assist in the development and refinement of operational standards and best practices.


• Support the rollout of new operational tools, technologies, and initiatives.


• Maintain a strong understanding of current retail operational trends and challenges.


• Communicate findings and recommendations clearly and concisely to stakeholders at various levels.

Requirements

• Proven experience as a Retail Operations Analyst, Business Analyst, or in a similar data-focused role within the retail sector.


• Strong analytical and problem-solving skills with a keen eye for detail.


• Proficiency in data analysis tools and software (e.g., Excel, SQL, Power BI, Tableau).


• Solid understanding of retail operations, supply chain, inventory management, and loss prevention.


• Excellent report-writing and presentation skills.


• Ability to work independently and manage multiple projects simultaneously in a remote setting.


• Strong communication and interpersonal skills, with the ability to collaborate effectively with remote teams.


• Bachelor's degree in Business, Statistics, Operations Research, or a related quantitative field.


• Experience with retail POS systems and inventory management software is advantageous.


• Must be able to work within South African time zones to support operations nationwide.

Benefits

This remote position offers a competitive salary, comprehensive benefits package including medical aid and retirement fund contributions, and ample opportunities for professional growth and development in the field of retail analytics. You will have the flexibility to work from home, enjoying a strong work-life balance while contributing to the strategic operational success of a leading retail organization. Join a dedicated team of professionals focused on data-driven decision-making and operational excellence, supporting retail operations nationwide from your home base.