Remote Field Application Engineer - Electrical

Placements24; Queenstown; Hybrid; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Home office stipend

Training & certifications support

Medical insurance

Dental insurance

Vision insurance

Commission on design wins

Flexible hours

Expense reimbursement

Job summary

Placements24 is seeking a highly skilled Remote Field Application Engineer with a solid electrical engineering background to support key customers globally. You will serve as the main technical interface, conduct virtual demonstrations, deliver deep-dive trainings, and troubleshoot complex integration challenges from a home office.

The ideal candidate has at least 6 years in a technical field-facing role, strong knowledge of semiconductor devices and embedded systems, and proficiency in C/C++

Qualifications

• Bachelor's or Master's degree in Electrical Engineering or a related field.
• Minimum of 6 years of experience in a Field Application Engineering, Systems Engineering, or similar customer-facing technical role.
• Strong understanding of semiconductor devices, microcontrollers, embedded systems, and associated peripherals.
• Proficiency in troubleshooting electronic circuits and systems.
• Excellent presentation, communication, and interpersonal skills, comfortable interacting with technical and non-technical audiences virtually.
• Self-motivated, with a strong ability to manage time and prioritize tasks effectively in a remote work environment.
• Experience with C/C++ programming for embedded systems is a significant advantage.
• Familiarity with various communication protocols (I2C, SPI, UART, USB).
• Willingness to travel occasionally for critical customer meetings or site visits, if required.

Responsibilities

• Provide remote technical support and application engineering expertise to customers integrating our client's semiconductor products.
• Conduct virtual product demonstrations, presentations, and technical training sessions for customer engineering teams.
• Assist customers with product selection, design-in activities, and application development.
• Troubleshoot and resolve complex technical issues related to product performance and integration through remote collaboration tools.
• Develop and maintain technical documentation, application notes, and reference designs.
• Gather and relay customer feedback to the product development and marketing teams.
• Identify new business opportunities and support sales activities by providing pre-sales technical consultation.
• Stay current with the latest technological trends and competitive landscape in the semiconductor industry.
• Build and maintain strong relationships with key customer technical stakeholders.
• Collaborate effectively with internal sales, marketing, and R&D teams.

Skills

Communication skills

Presentation

Interpersonal skills

Remote collaboration

Time management

Education

Bachelor's or Master's in Electrical Engineering

Tools

C/C++ programming

Embedded systems

Troubleshooting hardware

I2C

SPI

UART

USB

Job description

About the Role

Our client, a highly regarded semiconductor manufacturer, is seeking a dynamic Remote Field Application Engineer (FAE) with a strong electrical engineering background. This role is pivotal in supporting the company's key customers across various industries, providing expert technical assistance for their product integration and design challenges. Operating remotely, you will be the primary technical interface, conducting virtual demonstrations, providing deep-dive technical training, and troubleshooting complex application issues. The successful candidate will possess exceptional communication skills, a deep understanding of electronic components and systems, and the ability to translate customer needs into effective technical solutions. This position offers the unique advantage of working from home while engaging with leading technology companies.

Key Responsibilities

• Provide remote technical support and application engineering expertise to customers integrating our client's semiconductor products.
• Conduct virtual product demonstrations, presentations, and technical training sessions for customer engineering teams.
• Assist customers with product selection, design-in activities, and application development.
• Troubleshoot and resolve complex technical issues related to product performance and integration through remote collaboration tools.
• Develop and maintain technical documentation, application notes, and reference designs.
• Gather and relay customer feedback to the product development and marketing teams.
• Identify new business opportunities and support sales activities by providing pre-sales technical consultation.
• Stay current with the latest technological trends and competitive landscape in the semiconductor industry.
• Build and maintain strong relationships with key customer technical stakeholders.
• Collaborate effectively with internal sales, marketing, and R&D teams.

Requirements

• Bachelor's or Master's degree in Electrical Engineering or a related field.
• Minimum of 6 years of experience in a Field Application Engineering, Systems Engineering, or similar customer-facing technical role.
• Strong understanding of semiconductor devices, microcontrollers, embedded systems, and associated peripherals.
• Proficiency in troubleshooting electronic circuits and systems.
• Excellent presentation, communication, and interpersonal skills, comfortable interacting with technical and non-technical audiences virtually.
• Ability to articulate complex technical concepts clearly and concisely.
• Self-motivated, with a strong ability to manage time and prioritize tasks effectively in a remote work environment.
• Experience with C/C++ programming for embedded systems is a significant advantage.
• Familiarity with various communication protocols (e.g., I2C, SPI, UART, USB) and their application.
• Willingness to travel occasionally for critical customer meetings or site visits, if required.

Benefits

• This is a fully remote position offering a highly competitive salary, along with a generous commission structure tied to customer design wins.
• Comprehensive medical, dental, and vision insurance are provided.
• Our client invests in employee growth through continuous training, access to online courses, and support for industry certifications.
• You will have the opportunity to work with a diverse range of cutting-edge technologies and collaborate with innovative companies globally.
• A home office stipend and reimbursement for business-related expenses are included.
• The company culture is dynamic and supportive, with a focus on collaboration and mutual success.
• Flexible working hours are accommodated within reasonable limits.