Remote Consent Records Auditor

HRS Talent Solutions; Whangarei; Remote; NZD 61,000 - 64,000; Full time

Job summary

HRS Talent Solutions offers a remote, full-time Consent Record Review Assistant role focused on comparing customer consent records against source forms and flagging mismatches for review. The job emphasizes meticulous documentation and adherence to the employer's consent instructions.

Applicants should be comfortable following defined procedures, maintaining audit trails, and handling sensitive information within approved systems.

Qualifications

• Prior consent or compliance employment is not required; training will cover the employer's forms and terminology.
• Customer service and office administration experience can help.
• Ability to follow instructions and maintain an audit trail of reviewed records.

Responsibilities

• Compare selected customer preference fields with the source form or message.
• Check that the correct person and form version are involved.
• Note a confirmed match without changing unrelated settings.
• Flag unclear or conflicting permissions for specialist review.
• Keep an online audit trail of reviewed records and exceptions.
• Protect sensitive contact information within approved systems.

Job description

HRS Talent Solutions offers a remote, full-time Consent Record Review Assistant role focused on comparing customer consent records against source forms and flagging mismatches for review. The job emphasizes meticulous documentation and adherence to the employer's consent instructions.

Applicants should be comfortable following defined procedures, maintaining audit trails, and handling sensitive information within approved systems.