Remote Cleaning Services Operations Analyst

Placements24; Queenstown; Hybrid; NZD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Fully remote position

Competitive salary and benefits

Professional development opportunities

Zusammenfassung

Placements24 is seeking a highly analytical Remote Cleaning Services Operations Analyst to optimize service delivery and performance across multiple sites. You will analyze operational data, develop dashboards, and drive data-informed decisions from a remote setting.

The role requires 3+ years in operations analysis, proficiency with Excel/SQL/Tableau/Power BI, and strong communication. A Lean/Six Sigma mindset is a plus, with opportunity for professional development and impactful improvements.

Qualifikationen

• Bachelor's degree in Operations Management, Business Analytics, Industrial Engineering, or related field.
• 3+ years of experience in operations analysis, preferably in cleaning or facilities management.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Proficiency in data analysis software (Excel, SQL, Tableau, Power BI).
• Excellent written and verbal communication; able to present findings clearly.
• Self-motivated and autonomous in a remote setting.
• Experience with Lean or Six Sigma is a plus.

Aufgaben

• Analyze cleaning operations data, KPIs, and client feedback.
• Identify inefficiencies and bottlenecks across locations.
• Develop dashboards and reports to track KPIs.
• Collaborate remotely with operations managers to implement improvements.
• Research technologies to boost cleaning efficiency and quality.
• Support creation of training materials and guidelines.
• Conduct cost-benefit analyses for proposed changes.
• Forecast resource needs and optimize scheduling for teams.
• Present findings and recommendations to stakeholders.
• Ensure data accuracy and integrity in reports.

Kenntnisse

Data analysis

Excel

SQL

Tableau/Power BI

Remote work

Communication

Lean/Six Sigma

Ausbildung

Bachelor's degree in Operations Management

Bachelor's degree in Business Analytics

Industrial Engineering

Tools

Excel

SQL

Tableau

Power BI

Jobbeschreibung

About the Role

Our client is seeking a highly analytical and process-oriented Remote Cleaning Services Operations Analyst to join their team. This is a fully remote position, allowing you to contribute your expertise from anywhere. You will be responsible for analyzing operational data, identifying trends, optimizing cleaning service delivery, and developing strategies to enhance efficiency and client satisfaction across various sites. The ideal candidate will possess strong analytical skills, a deep understanding of cleaning operations and logistics, and proficiency in data analysis tools. You will work closely with operations managers, client relations teams, and field staff to gather insights, develop reports, and implement performance improvements. This role is critical for driving data-informed decision-making and ensuring the consistent delivery of high-quality cleaning services. If you are passionate about process optimization and have a knack for turning data into actionable insights, this remote opportunity is for you.

Key Responsibilities

• Analyze operational data related to cleaning services, including performance metrics, resource allocation, and client feedback.
• Identify inefficiencies, bottlenecks, and areas for improvement within cleaning operations across different locations.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) for cleaning services.
• Collaborate with operations managers to implement process improvements and best practices remotely.
• Research and recommend new technologies or methodologies to enhance cleaning efficiency and quality.
• Support the development of training materials and operational guidelines based on data analysis.
• Conduct cost-benefit analyses for proposed operational changes and initiatives.
• Assist in forecasting resource needs and optimizing scheduling for cleaning teams.
• Communicate findings and recommendations effectively to stakeholders through presentations and reports.
• Ensure data accuracy and integrity for all operational reporting.

Requirements

• Bachelor's degree in Operations Management, Business Analytics, Industrial Engineering, or a related field.
• Proven experience (3+ years) in an operations analysis or similar role, preferably within the cleaning or facilities management industry.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Proficiency in data analysis software (e.g., Excel, SQL, Tableau, Power BI) is essential.
• Excellent written and verbal communication skills, with the ability to present findings clearly.
• Self-motivated and able to work independently with minimal supervision in a remote setting.
• Strong understanding of cleaning operations, logistics, and service delivery principles.
• Experience in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
• Ability to collaborate effectively with remote teams and stakeholders across different departments.
• Must have a reliable internet connection and a suitable remote work environment.

Benefits

• Fully remote position, offering flexibility and work-life balance.
• Competitive salary and comprehensive benefits package.
• Opportunity to make a significant impact on national cleaning service operations.
• Engage with cutting-edge data analytics tools and techniques.
• Continuous learning and professional development in a growing field.
• Be part of an innovative and forward-thinking company.