Remote Senior Catering Operations Manager

Placements24; Queenstown; Hybrid; NZD 130,000 - 170,000; Full time

Benefits offered by this job

Performance-based bonuses

Remote work flexibility

Professional development opportunities

Job summary

Placements24 is seeking a Senior Catering Operations Manager to oversee nationwide catering operations from a remote setting. You will drive efficiency, standardize procedures, and lead a distributed team to deliver high-quality service across locations.

The role requires 8+ years in catering/hospitality operations with strong supply chain and data analysis skills. You will partner with culinary, sales, and events teams, manage vendors, and ensure compliance with health and safety standards

Qualifications

• 8+ years of progressive experience in catering or hospitality operations management, including senior leadership roles.
• Proven ability to manage large-scale, multi-site operations with remote oversight.
• Strong skills in supply chain, inventory control, and logistics, plus excellent communication and negotiation abilities.

Responsibilities

• Develop strategic plans to increase efficiency and profitability of catering operations nationwide.
• Oversee standardization of procedures, quality control, and food safety across service areas.
• Lead a distributed team of supervisors and staff via virtual communication and performance management.
• Analyze operational data to identify improvements, cost savings, and service enhancements.
• Collaborate with culinary, sales, and event planning teams to ensure seamless service delivery.
• Manage vendor relationships and negotiate contracts to secure favorable terms.
• Oversee inventory management and logistics for optimal stock levels and distribution.
• Develop and deliver training programs focusing on best practices and compliance.
• Ensure compliance with health, safety, and environmental regulations.
• Drive innovation in processes and adopt new technologies to improve service delivery.

Skills

Remote leadership

Supply chain management

Team leadership

Data analysis

Education

Bachelor's degree in Business Administration

Hospitality Management

Tools

ERP systems

Job description

About the Role

Our client, a leading national provider of high-end catering services, is seeking a highly experienced Senior Catering Operations Manager to oversee and optimize their operational strategies. This is a critical remote role focused on enhancing efficiency, ensuring quality control, and driving operational excellence across multiple service locations. The ideal candidate will possess a comprehensive understanding of catering operations, supply chain management, and team leadership, with a proven ability to manage complex projects from a distance. This position offers the flexibility to work from anywhere while playing a pivotal role in the strategic direction of our client's operations.

Key Responsibilities

• Develop and implement strategic plans to enhance the efficiency and profitability of catering operations nationwide.
• Oversee and standardize operational procedures, quality control measures, and food safety protocols across all service areas.
• Manage and lead a distributed team of operations supervisors and staff through effective virtual communication and performance management.
• Analyze operational data to identify areas for improvement, cost savings, and service enhancement.
• Collaborate with culinary, sales, and event planning teams to ensure seamless service delivery.
• Manage vendor relationships and negotiate contracts to secure favorable terms for supplies and services.
• Oversee inventory management and logistics, ensuring optimal stock levels and efficient distribution.
• Develop and deliver training programs for operational staff, focusing on best practices and compliance.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Drive innovation in operational processes and adopt new technologies to improve service delivery.

Requirements

• Minimum of 8 years of progressive experience in catering or hospitality operations management, with a significant portion in a senior leadership capacity.
• Proven track record of successfully managing large-scale, multi-site operations.
• Demonstrated ability to lead, motivate, and manage remote teams effectively.
• Strong understanding of supply chain management, inventory control, and logistics.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in operational software, ERP systems, and virtual collaboration tools.
• Exceptional communication, negotiation, and interpersonal skills.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
• A strong commitment to quality, safety, and customer satisfaction.
• Experience in implementing operational improvements and change management.

Benefits

Our client offers a highly competitive salary, performance-based bonuses, and a comprehensive benefits package designed for remote employees. This role provides an unparalleled opportunity to shape the operational future of a renowned catering brand from the convenience of your home office. Enjoy significant autonomy, professional development opportunities, and the chance to work with a talented, geographically dispersed team. Join a company that values innovation, efficiency, and employee well-being.