Regulatory Support - Building - FIxed-Term

Central App; Cromwell Community; Remote; NZD 60,000 - 76,000; Full time

Benefits offered by this job

Dog friendly workplace

An active social club

Learning and development opportunities

Additional leave

Job summary

Central Otago District Council is seeking a Regulatory Support Officer - Building to join our Building Team in Cromwell on a fixed-term maternity leave cover. The role coordinates administrative aspects of the building process, supports inspections and statutory processes, and ensures timely information delivery to applicants.

You'll work with Building Control Officers, Compliance Officers and the Regulatory Services team to progress building applications, manage fees, and maintain records,

Qualifications

• Experience in administration, customer service or regulatory support.
• Strong organisational skills and ability to manage competing priorities.
• Excellent communication and customer service skills.
• Confidence using a range of computer systems and applications.
• Follow documented procedures with sound judgement.

Responsibilities

• Coordinate administrative aspects of the building process from application to issuing.
• Assist with inspections, CCC processes and regulatory programmes.
• Vet and accept building applications per procedures and delegated authority.
• Coordinate VRFIs, statutory processing clocks, and fee administration.
• Prepare statutory documentation and correspondence for issuing.
• Schedule inspection bookings, including remote inspections.
• Respond to customer enquiries on status, inspections, invoices and processes.
• Maintain regulatory records and provide information for reporting and audits.

Skills

Administration

Customer service

Regulatory knowledge

Organisational skills

Communication

Computer literacy

Attention to detail

Tools

MS Office

Regulatory systems

Job description

Central Otago District COuncil:Regulatory Support - Building - FIxed-Term

Central Otago District COuncil Cromwell

Listed: 23 Oct 2026

Organised and Customer Focused? Join our Building Team in this varied fixed-term role supporting regulatory services.

Closing Date: 06/11/2026

Job Type: Temporary

Location: Cromwell

Central Otago District Council is seeking a Regulatory Support Officer - Building to join our Building Team on a fixed-term basis to provide maternity leave cover.

This is a great opportunity to join a supportive team and gain valuable experience in a varied role supporting the delivery of our Building Consent Authority (BCA) and Territorial Authority (TA) functions.

Working closely with Building Control Officers, Compliance Officers and the wider Regulatory Services team, you'll help ensure building applications progress smoothly, customers receive timely information, and statutory requirements are met.

Job Description

This role is responsible for coordinating the administrative aspects of the building process, from application lodgement through to issuing, while supporting inspections, Code Compliance Certificate processes and regulatory programmes.

• Vet and formally accept building applications in accordance with documented procedures and delegated authority.
• Coordinate Vetting Requests for Further Information (VRFIs) and ensure statutory processing clocks commence correctly.
• Support the administration of Building Consents, PIMs, MultiProofs, Certificates of Acceptance, Exempt Building Work applications, Amendments, CCCs, Certificates of Public Use and Notices to Fix.
• Prepare statutory documentation and correspondence for issuing.
• Coordinate inspection bookings, including remote inspections.
• Monitor applications requiring legislative follow-up and coordinate customer communications and notifications.
• Respond to application-specific customer enquiries relating to application status, inspections, invoices and statutory processes.
• Administer consent-related fees and charges and ensure payment requirements are met before issuing documentation.
• Maintain regulatory records and registers and provide information for reporting and audit purposes.
• Provide administrative support to Building Compliance Officers across Territorial Authority programmes, including swimming pools, BWOFs and Earthquake-Prone Buildings.
• Support Objective Build and associated regulatory systems through routine user assistance and workflow support.
• Contribute to quality assurance and continuous improvement activities.

Desired Skills and Experience:

About you:

• Experience in administration, customer service or regulatory support.
• Strong organisational skills and the ability to manage competing priorities while maintaining accuracy and attention to detail.
• Excellent communication and customer service skills.
• Confidence using a range of computer systems and applications.
• Sound judgement and the ability to follow documented procedures.
• Dog friendly workplace
• An active social club
• Learning and development opportunities
• Supportive team culture
• Additional leave

About us:

Here at Central Otago District Council, we are a team with a common goal - to make a meaningful impact on our community and shaping the future of this remarkable region. Joining CODC means more than just finding a new workplace; it's about becoming a part of a network of forward-thinking individuals who are passionate about creating a positive and enjoyable work environment every day.

As a values-based organisation, we centre our work on our whakataukī: 'Me manaaki tētahi ki tētahi, me pakihiwitahi te tū - kia haere tahi ai tātou' - Respect each other, stand shoulder to shoulder - So that we may travel on this journey together.