Regulatory Services & Planning Support Specialist

Join Our Team, Waikato; Auckland; Hybrid; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working arrangements

Sick leave from commencement

No traffic jams bonus

Job summary

Join Our Team in Thames is seeking a proactive administrator to support our Regulatory and Planning Group. Based at our Thames office, you will help deliver high-quality outcomes for our community by handling administrative records, documentation, and enquiries.

The role emphasizes learning our processes, using new systems, and collaborating with colleagues to provide accurate information and timely responses.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail.
• Organised and proactive with a positive attitude.
• Willingness to learn new systems and software.

Responsibilities

• Maintain administrative records and process documentation.
• Respond to customer enquiries in a timely and professional manner.
• Support customers and technical teams to deliver high-quality outcomes.
• Develop understanding of relevant legislation and processes to provide accurate information.

Skills

Attention to detail

Communication

Customer service

Organisational skills

Learning new software

Job description

Join Our Team in Thames is seeking a proactive administrator to support our Regulatory and Planning Group. Based at our Thames office, you will help deliver high-quality outcomes for our community by handling administrative records, documentation, and enquiries.

The role emphasizes learning our processes, using new systems, and collaborating with colleagues to provide accurate information and timely responses.