Regional Operations Leader - Logistics, KPIs & Safety

Aramex; Nelson; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Life Insurance

Annual salary reviews

Career development programs

Job summary

Aramex Nelson is seeking an experienced and people-focused Regional Operations Manager to lead our operational performance across the region. You’ll oversee depot operations, courier franchise relationships, team performance, service delivery, safety, compliance, and profitability.

You’ll lead from the front, developing depot teams and Franchisees, driving KPI achievement and continuous improvement while building a positive, high‑performing culture that reflects Aramex’s standards and growth

Qualifications

• Proven experience leading large and diverse operational teams.
• Strong leadership skills with the ability to motivate and influence others.
• A results-driven approach with strong commercial acumen.
• Excellent communication and relationship-building skills.
• Strong analytical and problem-solving capabilities.
• Customer-focused mindset with a commitment to service excellence.
• Experience in logistics, transport, courier, freight, or operational leadership environments.

Responsibilities

• Leading and developing depot teams, company drivers, customer service teams, and Courier Franchisees.
• Driving operational performance and achieving service and KPI targets.
• Managing daily depot operations to ensure efficient freight movement and service delivery.
• Building strong relationships with Courier Franchisees and supporting their ongoing success.
• Managing operational budgets, costs, and P&L exception reporting.
• Ensuring compliance with company policies, franchise agreements, and regulatory requirements.
• Acting as the regional Health & Safety lead and promoting a strong safety culture.
• Coaching, mentoring, and developing teams to achieve outstanding results.
• Driving continuous improvement initiatives that enhance productivity, profitability, and customer satisfaction.

Skills

Leadership

People management

Commercial acumen

Communication

Analytical thinking

Customer focus

Logistics experience

Job description

Aramex Nelson is seeking an experienced and people-focused Regional Operations Manager to lead our operational performance across the region. You’ll oversee depot operations, courier franchise relationships, team performance, service delivery, safety, compliance, and profitability.

You’ll lead from the front, developing depot teams and Franchisees, driving KPI achievement and continuous improvement while building a positive, high‑performing culture that reflects Aramex’s standards and growth