Regional Herd Test Team Leader - Invercargill Ops

Livestock Improvement Corporation; Winton; On-site; NZD 80,000 - 110,000; Full time

Benefits offered by this job

Extra leave days

Flexible working options

Discounted health, life, income and di

Access to employee shares scheme

Wellbeing discounts

Job summary

Livestock Improvement Corporation in Invercargill invites applications for a Herd Test Team Leader to deliver exceptional customer service and lead permanent and seasonal Herd Test Field Technicians. You’ll manage rostering, training, performance reviews, and KPI monitoring while ensuring compliance with Herd Testing standards and ISO requirements.

You will optimise routes and schedules, support capacity planning, and champion continuous improvement across the team and LIC, with a strong focus

Qualifications

• Current full driver’s licence.
• Dairy farming knowledge is highly desirable.
• Herd Testing knowledge is an advantage.
• Awareness of Health and Safety requirements.
• Experience in an ISO environment.
• Staff and team management experience is essential.
• Experience in resource allocation/management (e-vehicles/plant/equipment).
• Process focus with emphasis on standardisation.
• Experience in GIS tools would be beneficial.

Responsibilities

• Deliver exceptional service to internal and external customers, resolving queries promptly and in line with Herd Testing standards.
• Ensure compliance with herd testing tasks, ISO standards, and quality processes, including staff training and equipment calibration.
• Support route planning by providing input into truck schedules for optimal efficiency.
• Assist with capacity planning by monitoring and updating annual plans.
• Lead and develop the team, including recruitment, training, performance reviews, and KPI monitoring for permanent and seasonal staff.
• Manage rostering for technicians and trainers to meet operational and budget targets.
• Adjust schedules as needed to accommodate changes while maintaining efficiency.
• Ensure technicians are equipped with all necessary tools and documentation for daily operations.
• Manage satellite depots within your designated region.
• Process customer credits and charges related to herd testing.
• Handle customer feedback, ensuring positive outcomes for both the customer and LIC.
• Champion continuous improvement within the team and across the business.
• Maintain adherence to Herd Testing Quality Management System principles.

Skills

Team leadership

Driver's licence

Dairy farming knowledge

Herd Testing knowledge

Health & Safety awareness

ISO experience

Staff training

Resource planning

GIS tools

Time management

Tools

GIS tools

Job description

Livestock Improvement Corporation in Invercargill invites applications for a Herd Test Team Leader to deliver exceptional customer service and lead permanent and seasonal Herd Test Field Technicians. You’ll manage rostering, training, performance reviews, and KPI monitoring while ensuring compliance with Herd Testing standards and ISO requirements.

You will optimise routes and schedules, support capacity planning, and champion continuous improvement across the team and LIC, with a strong focus