Regional Claims Specialist — Client-Focused & Collaborative

Aon

Auckland

On-site

NZD 60,000 - 90,000

Full time

25 hours ago
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Benefits offered by this job

Life Insurance
Income & Trauma Insurance
Subsidised Health Insurance
Wellbeing programmes
Reward leave
Smart Working

Job summary

Aon is seeking a proactive Claims Specialist to join our Regional Claims team in New Zealand. You will be the frontline contact for corporate clients, coordinating with insurers, legal advisers, and brokers to manage claims records and reserves.

The role emphasizes strong administration, communication, and a client-first mindset. Based in Auckland (with flexibility to Christchurch or Hamilton) you will contribute to delivering Risk and Broking services while enjoying a comprehensive benefits

Qualifications

  • Front-line point of contact for corporate clients and inquiries about claims.
  • Liaison between clients, insurers, legal advisers and stakeholders.
  • Accurate and concise claim records for brokers.
  • Processing of legal fees and monitoring reserves.
  • General administration and record maintenance.

Responsibilities

  • Be the first point of contact for claims inquiries from corporate clients.
  • Liaise between clients, insurers, legal advisers and stakeholders.
  • Prepare accurate, concise claim records for brokers.
  • Process legal fees and monitor reserves.
  • Perform general administration and record maintenance.

Skills

Call centre experience
Customer focus
Communication skills
Autonomy
Organisational skills
Office software

Tools

MS Office

Job description

Aon is seeking a proactive Claims Specialist to join our Regional Claims team in New Zealand. You will be the frontline contact for corporate clients, coordinating with insurers, legal advisers, and brokers to manage claims records and reserves.

The role emphasizes strong administration, communication, and a client-first mindset. Based in Auckland (with flexibility to Christchurch or Hamilton) you will contribute to delivering Risk and Broking services while enjoying a comprehensive benefits

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