Regional Account Manager

One New Zealand; Waikato; Hybrid; NZD 90,000 - 130,000; Full time

Job summary

One NZ is seeking a Regional Account Manager for the Waikato region to grow a portfolio of business customers (20–500 FTE). You’ll drive revenue, deepen engagement, and become a trusted digital partner across mobile, fixed, and ICT solutions.

You’ll build strong local connections, leverage smart technology for growth, and report on sales activity. The role combines relationship management with commercial drive in a customer‑facing environment, with hybrid working options.

Qualifications

• Proven track record in account management or a similar customer-facing role.
• Strong stakeholder management, communication, and negotiation skills.
• Experience in telecommunications or technology industry preferred but not essential.

Responsibilities

• Grow revenue by upsell, cross-sell, and new business opportunities.
• Understand customer goals and identify tech solutions.
• Maintain trusted stakeholder relationships to improve outcomes.
• Lead sales opportunities from prospecting to close across mobile, fixed, ICT.
• Strengthen market presence through networking and partnerships.
• Build long-term relationships for loyalty and growth.
• Collaborate with team to achieve goals.
• Provide clear reporting on sales performance and pipeline.

Skills

Stakeholder relationships

Communication skills

Negotiation

Solution selling

CRM experience

Account management

Team collaboration

Commercial focus

Tools

CRM software

Job description

At One NZ we’re not just imagining the future, we’re building it. Our purpose? A better-connected Aotearoa New Zealand. Kia renarena te taukaea i Aotearoa New Zealand.

Our ambition? To become the most AI-enabled telco on the planet. This isn’t just about our technology, It’s about you. We’re investing in our people like never before.... empowering them to grow, lead, and shape what’s next.

Through our AI School, access to world-class learning platforms, or career pathways that evolve with you, we create an environment where your curiosity thrives, and your skills accelerate.

Join us and be part of something extraordinary: connect with purpose and help redefine what’s possible.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

As Regional Account Manager, you will play a key role in growing One New Zealand’s presence across the Waikato region by strengthening relationships with existing customers and identifying new business opportunities. Managing a portfolio of business customers of approximately 20 to 500 FTE, you will focus on maximising revenue, deepening customer engagement, and creating long‑term value through trusted partnerships.

This is an opportunity for someone who enjoys being close to the market, building strong local connections, and helping businesses unlock growth through smart technology and connectivity solutions.

You will work closely with customers to understand their goals, identify opportunities across mobile, fixed, and ICT solutions, and position One New Zealand as a trusted digital partner of choice. Success in this role comes from combining strong relationship management with commercial drive, solution‑selling capability, and a passion for delivering outstanding customer outcomes.

This role offers the chance to make a visible impact in the Waikato market, grow an established customer base, and help local businesses innovate, thrive, and stay connected.

Ko tō mahi – what you’ll do

• Grow revenue across an existing customer portfolio by identifying upsell, cross‑sell, and new business opportunities
• Build a strong understanding of customer goals and identify technology solutions that support innovation and business growth
• Develop and maintain trusted stakeholder relationships that enhance customer experience and improve commercial outcomes
• Lead sales opportunities from prospecting through to close across mobile, fixed, and ICT solutions
• Strengthen market presence through networking, referrals, partner relationships, and engagement with key business communities
• Build long‑term customer relationships that drive loyalty, retention, and sustainable growth
• Work collaboratively and proactively with team members to achieve shared goals
• Provide clear and accurate reporting on sales performance, pipeline activity, and customer growth opportunities

Na tōu rourou - what you’ll bring

• Strong ability to build and manage effective stakeholder relationships
• Excellent communication, relationship‑building, influencing, and negotiation skills
• Commercially driven, with a proven track record of delivering strong results and making sound decisions
• Ability to understand customer needs and translate them into solutions that support growth and digital transformation
• High attention to detail, with strong written communication, planning, and reporting skills
• Self‑motivated and proactive, with the initiative and drive to deliver outcomes at pace
• Collaborative team player with a positive, can‑do attitude
• Proven experience in account management or a similar customer‑facing commercial role
• Telecommunications or technology industry experience preferred, but not essential
• Strong solution‑selling experience across multiple markets and channels
• Experience using CRM systems to manage customer activity, opportunities, and pipeline
• One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments.
• A fully subsidised Southern Cross health insurance cover for you and your family.
• Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
• Discounts on One New Zealand products, services and much more!

We are proudly Rainbow Tick certified and champion diversity of thought, perspective and background. Joining our whānau is more than starting a new job - it’s the beginning of a journey that will challenge and inspire you to play a role in something bigger.

We stand to uplift, to support and to elevate others.