Recovery Administration & Coordination Specialist

New Zealand Government; Hamilton; On-site; NZD 54,000 - 67,000; Full time

Benefits offered by this job

9% superannuation

Life insurance

Income protection insurance

Flexible plan options

Job summary

ACC in Hamilton is seeking Recovery Administrators to provide essential administrative support that helps ACC deliver services to people recovering from injury. You'll coordinate referrals, communicate with providers and compile information while working across several administration workstreams.

Training is provided; the role starts 23 November 2026 with set hours during training. The salary is NZD 60,486 plus a 9% superannuation contribution, with a comprehensive benefits package.

Qualifications

• Experience in an administration, coordination or customer-focused role
• Strong attention to detail and the ability to work accurately in a fast-paced environment
• Excellent written and verbal communication skills
• A proactive, solutions-focused approach and confidence using initiative
• Confidence learning and working across multiple digital systems and technology tools
• Strong organisational skills and the ability to manage competing priorities
• A collaborative mindset and commitment to providing quality service
• Learning agility and a willingness to adapt to changing business needs

Skills

Admin experience

Coordination

Customer service

Communication

Organizational skills

Problem solving

Digital tools

Teamwork

Job description

ACC in Hamilton is seeking Recovery Administrators to provide essential administrative support that helps ACC deliver services to people recovering from injury. You'll coordinate referrals, communicate with providers and compile information while working across several administration workstreams.

Training is provided; the role starts 23 November 2026 with set hours during training. The salary is NZD 60,486 plus a 9% superannuation contribution, with a comprehensive benefits package.