Recovery Admin & Coordination Specialist – Impactful Injury Support

New Zealand Government; Wellington; On-site; NZD 54,000 - 67,000; Full time

Benefits offered by this job

Comprehensive benefits package

9% superannuation contribution

Flexible working options

Extensive training provided

Job summary

ACC in Wellington is hiring Recovery Administrators to provide essential administrative support across referrals, providers and information requests. This is a permanent role with comprehensive training, a supportive team and clear career pathways, starting 23 November 2026.

The role requires strong organisation, attention to detail and the ability to manage competing priorities while delivering accurate results.

Qualifications

• Experience in an administration, coordination or customer-focused role
• Strong attention to detail and ability to work accurately in a fast-paced environment
• Excellent written and verbal communication skills
• Willingness to adapt across multiple digital systems and tools

Responsibilities

• Coordinate referrals and support services as required
• Communicate with providers and gather information
• Support responses to official and client information requests
• Ensure accurate, timely administrative processing

Skills

Administration

Coordination

Customer service

Attention to detail

Communication skills

Organisational skills

Job description

ACC in Wellington is hiring Recovery Administrators to provide essential administrative support across referrals, providers and information requests. This is a permanent role with comprehensive training, a supportive team and clear career pathways, starting 23 November 2026.

The role requires strong organisation, attention to detail and the ability to manage competing priorities while delivering accurate results.