Receptionist

Kpmgnz; Auckland; On-site; NZD 45,000 - 58,000; Full time

Job summary

Viaduct Leasing Limited welcomes visitors from KPMG and Dentons and manages a professional front-of-house presence. You will greet clients, manage sign-in, arrange catering refreshments, and liaise with facilities to ensure meeting rooms present a polished image.

As a Front of House Coordinator/Receptionist, you’ll handle room bookings, walk-in inquiries, mail, and courier tasks while directing calls and coordinating taxis.

Qualifications

• Prior experience in corporate reception is preferred but not essential.
• Solid communication skills and the ability to deliver a high level of client service.

Responsibilities

• Manage and coordinate reception activities at the front desk.
• Welcome visitors from KPMG and Dentons, assist sign-in, and arrange refreshments with catering.
• Collaborate with catering and facilities teams to keep meeting rooms professional and well-presented.
• Manage meeting room bookings and resolve scheduling conflicts with stakeholders.
• Respond to walk-in enquiries, document handling, affidavits, and legal demands.
• Direct parking for clients and contractors as needed; direct visitors to appropriate areas.
• Answer and route calls on reception lines and relay messages accurately.
• Sort and distribute mail; provide general reception support including taxi bookings and newspaper provisions.
• Issue temporary access tags and coordinate courier deliveries and stationery orders.
• Demonstrate a friendly, flexible, and detail-oriented approach with a strong client service mindset.

Skills

Communication

Client service

Organization

Attention to detail

Multitasking

Friendly attitude

Adaptability

Tools

MS Office

Job description

Viaduct Leasing Limited (VLL) provides services to KPMG and Dentons to support their businesses.

The services include:

• Reception Services
• Catering Services
• Building Facilities Services
• Car Park Management

• We're looking for a Front of House Coordinator/Receptionist to provide quality management of the reception area by ensuring clients, visitors and staff are welcomed warmly with all needs met in a prompt, friendly, and efficient manner.
• Welcome all KPMG and Dentons visitors, assist them with the sign-in process, notify the appropriate staff member of their arrival, and arrange refreshments through the catering team.
• Work closely with the catering and facilities teams to ensure meeting rooms are maintained to a high standard and consistently present a professional image.
• Manage meeting room bookings on the client floor, coordinating with relevant stakeholders to resolve any scheduling conflicts.
• Respond to walk-in enquiries, including document drop-offs, requests for affidavit witnessing, and receiving legal demands or other important documentation.
• Manage client and contractor parking requirements, directing visitors to the appropriate parking areas as needed.
• Answer local and national KPMG reception phone lines, transferring calls to the appropriate staff, directing enquiries to the relevant divisions, and accurately relaying messages.
• Sort and distribute incoming mail to KPMG staff members.
• Provide general reception support, including booking taxis upon request, ensuring newspapers, and reading materials are available for clients, issuing temporary access tags for staff, coordinating incoming and outgoing courier deliveries and stationary order and distribution
• Prior experience in corporate reception is preferred but not essential.
• Solid communication skills including listening skills and the ability to communicate effectively
• Experienced in delivering a high-level client service
• Friendly and flexible “can do” attitude
• An eye for detail
• Well organised and efficient in maintaining general tidiness of working areas
• A good sense of humour