Receptionist

KPMG New Zealand; Auckland; On-site; NZD 42,000 - 62,000; Full time

Job summary

Viaduct Leasing Limited (VLL) is seeking a Front of House Coordinator/Receptionist to warmly welcome clients, visitors and staff, manage sign-in processes and coordinate with the catering and facilities teams to present a consistently professional image. This role supports KPMG and Dentons on the client floor in Auckland, ensuring meeting rooms are prepared and communications flow smoothly.

Day-to-day you will book meetings, answer front desk calls, sort mail, arrange taxis, manage visitor

Qualifications

• Prior corporate reception experience preferred.
• Strong communication and listening skills.
• Ability to deliver a high level of client service.
• Friendly, flexible, and detail-oriented.

Responsibilities

• Welcome all visitors, assist sign-in and notify staff of arrivals.
• Coordinate with catering/facilities to keep meeting rooms professional.
• Manage meeting room bookings and resolve scheduling conflicts.
• Respond to walk-in inquiries, document drop-offs and legal notices.
• Direct visitors to parking and handle receptionist phone lines and messages.
• Sort and distribute mail, arrange taxis and courier deliveries, and maintain supplies.

Skills

Reception experience

Communication skills

Client service

Organised

Job description

Viaduct Leasing Limited (VLL) provides services to KPMG and Dentons to support their businesses.

Services include:

• Reception Services
• Catering Services
• Building Facilities Services
• Car Park Management

The Opportunity:

• We're looking for a Front of House Coordinator/Receptionist to provide quality management of the reception area by ensuring clients, visitors and staff are welcomed warmly with all needs met in a prompt, friendly, and efficient manner.

Day To Day You Will:

• Welcome all KPMG and Dentons visitors, assist them with the sign-in process, notify the appropriate staff member of their arrival, and arrange refreshments through the catering team.
• Work closely with the catering and facilities teams to ensure meeting rooms are maintained to a high standard and consistently present a professional image.
• Manage meeting room bookings on the client floor, coordinating with relevant stakeholders to resolve any scheduling conflicts.
• Respond to walk-in enquiries, including document drop-offs, requests for affidavit witnessing, and receiving legal demands or other important documentation.
• Manage client and contractor parking requirements, directing visitors to the appropriate parking areas as needed.
• Answer local and national KPMG reception phone lines, transferring calls to the appropriate staff, directing enquiries to the relevant divisions, and accurately relaying messages.
• Sort and distribute incoming mail to KPMG staff members.
• Provide general reception support, including booking taxis upon request, ensuring newspapers, and reading materials are available for clients, issuing temporary access tags for staff, coordinating incoming and outgoing courier deliveries and stationary order and distribution

What You'll Bring To The Team:

• Prior experience in corporate reception is preferred but not essential.
• Solid communication skills including listening skills and the ability to communicate effectively
• Experienced in delivering a high-level client service
• Friendly and flexible “can do” attitude
• An eye for detail
• Well organised and efficient in maintaining general tidiness of working areas
• A good sense of humour