Reception / Admin / Customer Service

Mercalli Freelance; Christchurch; Hybrid; NZD 52,000 - 70,000; Full time

Job summary

VA Professionals Global LLC is hiring a Remote Reception/Admin/Customer Service specialist to act as the front face of the company and support daily operations from home. You will manage calendars, emails, files, and provide general assistance to team members, including coordinating Zoom meetings.

You will handle inquiries, maintain relationships with clients and vendors, and perform data entry, social media support, and confidential information handling with professionalism.

Qualifications

• Experience providing admin support and customer service.
• Strong organisational and calendar management abilities.
• Comfort with remote tools and learning new software quickly.

Responsibilities

• Serve as front-facing contact for clients and visitors, ensuring a warm welcome.
• Handle inquiries via phone, email, or live chat and resolve issues or escalate as needed.
• Organise emails and maintain digital filing systems (OneDrive, Teams, Excel, etc.).
• Data entry and database management; assist with social media ad administration.
• Support team with tasks to improve productivity; handle confidential information discreetly.

Skills

Reception and front-desk

Admin support

Communication skills

Remote work tools

Tools

JobAdder

OneDrive

Adobe

PowerPoint

Excel

Word

Job description

Remote Full-Time

3 people applied

Job Description

As our Reception / Admin / Customer Service person, you will be the front face of our company and responsible meeting, & greeting customers as well as supporting our day-to-day operations remotely. As a Virtual Assistant, you will handle various administrative tasks such as managing calendars, handling emails, organizing files, and providing general support to team members. You will be expected to complete tasks with efficiency and professionalism while ensuring that operations run smoothly, including zoom meetings.Your Main Assignment Responsibilities Will Include:

• Serve as a point of contact for clients and visitors, offering a warm and professional welcome.
• Serve as a point of contact for clients, vendors, and customers via phone, email, or live chat.
• Handle inquiries and resolve issues or elevate as needed, maintaining a positive company image.
• Manage and organize incoming emails, prioritizing urgent matters, and responding or forwarding as necessary.
• Create and maintain organized digital filing systems (Onedrive, teams, excel, emails & jobadder etc.).
• Data entry and database management
• Assist social media advert administration
• Share & monitor & respond to social media inquiries and messages (monitor Ai responses)
• Collaborate with team members to coordinate tasks and resources as needed.
• Handle confidential information with professionalism and discretion.
• Provide administrative support to team members, helping with various tasks to enhance productivity.
• Assist with other administrative duties as needed.
• Must have excellent technical ability with systems eg jobadder, onedrive, adobe, powerpoint presentations, excel, word etc
• Any ad Hoc tasks as assigned and needed by the client.

Requirements

• Zoom, internet, CRM, jobadder, onedrive

Posted: 9/8/2026

About VA Professionals Global LLC

At VA Professionals Global, we specialize in connecting businesses with highly skilled, reliable virtual assistants tailored to their unique needs. With a deep commitment to excellence, we go beyond traditional staffing to provide a streamlined, efficient solution for all business support roles, including executive assistance, customer service, and specialized administrative tasks.