Quality & Risk Coordinator – Health Care

New Zealand Health Group; Auckland; Hybrid; NZD 48,000 - 56,000; Full time

Benefits offered by this job

Subsidised Health Insurance

Partnership Discounts

Supportive and highly knowledgeable团队

Working with New Zealand’s largest  -?

Company laptop

Online learning platform

Job summary

New Zealand Health Group is seeking a proactive Quality Coordinator to help ensure safe, compliant healthcare services across our in-home and community delivery in Auckland. You will support incident management, policy updates, data analysis, and cross-functional collaboration to drive continuous improvement.

Based in our Auckland CBD office, this full-time role suits a recent graduate with a passion for health quality, risk management, and improving patient outcomes.

Qualifications

• Recent graduate with a passion for health quality and improvement.
• Excellent written and verbal communication skills.
• Strong critical thinking and ability to prioritize competing tasks.
• Interest in healthcare quality, risk management or compliance.

Responsibilities

• Manage incidents and complaints daily, identifying patterns and risks.
• Write, review, and maintain policies and procedures.
• Analyse data and trends to identify systemic issues.
• Contribute to policy development, updates, and version control.
• Monitor service performance and support improvement initiatives.
• Collaborate with Operations & HR and other teams.
• Support audit and compliance processes.
• Provide reporting insights to support risk management and decision-making.
• Demonstrate proactive attitude and willingness to learn reporting.

Skills

Attention to detail

Analytical thinking

Written communication

Cross-functional collaboration

Job description

New Zealand Health Group is seeking a proactive Quality Coordinator to help ensure safe, compliant healthcare services across our in-home and community delivery in Auckland. You will support incident management, policy updates, data analysis, and cross-functional collaboration to drive continuous improvement.

Based in our Auckland CBD office, this full-time role suits a recent graduate with a passion for health quality, risk management, and improving patient outcomes.