Quality & Risk Advisor - Hybrid & Mentorship

Healthcarenz Limited; Auckland; On-site; NZD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid working arrangements

Discounted health insurance

Mentorship programme

Job summary

New Zealand Health Group (NZHG) is New Zealand’s largest provider of in-home and community-based healthcare, supporting over 30,000 people nationwide.

As a Quality Advisor based in Auckland CBD, you’ll lead investigations, drive continuous improvement, and partner with senior leaders on quality and risk strategies to ensure safe, high-quality care.

Join a team committed to Pae Ora for all, with mentorship, career development, and equity-focused practice as core values.

Qualifications

• Proven experience in quality, compliance, risk, or improvement.
• Excellent report writing and ability to translate complex information.
• Bachelor’s degree in a relevant field.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Advise operational teams on managing high-risk incidents.
• Lead investigations into adverse events and root cause analyses.
• Interpret trends and identify opportunities to improve safety.
• Drive quality improvement initiatives to enhance client outcomes.
• Contribute to policy development and review.
• Collaborate with senior leaders on quality and risk strategies.
• Support audit and regulatory compliance activities.
• Prepare responses for regulatory bodies and funders.
• Share insights across subsidiaries to promote best practice.
• Keep up to date with legislation and sector standards.

Skills

Quality focus

Compliance

Risk management

Data analysis

Report writing

Stakeholder communication

Education

Bachelor's degree

Job description

New Zealand Health Group (NZHG) is New Zealand’s largest provider of in-home and community-based healthcare, supporting over 30,000 people nationwide.

As a Quality Advisor based in Auckland CBD, you’ll lead investigations, drive continuous improvement, and partner with senior leaders on quality and risk strategies to ensure safe, high-quality care.

Join a team committed to Pae Ora for all, with mentorship, career development, and equity-focused practice as core values.