Quality Officer - Lab Compliance & Process Improvement

New Zealand Government; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

On the job training

Supportive team environment

Discounts at businesses

Free eye test

Job summary

LabPLUS at Te Toka Tumai Auckland is seeking a Medical Laboratory Scientist to join the Specialist Chemical Pathology team as a Technical Specialist for Quality National Programmes. The role focuses on coordinating internal and external QA activities, responding to improvement opportunities from audits and incidents, and training staff in quality practices.

You will support accreditation processes, back up the quality officer, and contribute to lab-wide projects.

Qualifications

• MLS registered with the Medical Sciences Council of New Zealand.
• Annual Practising Certificate required.
• Passion for quality and process improvement.
• High level communication and organisational skills.
• Solid understanding of laboratory quality systems and accreditation standards (ISO15189).

Responsibilities

• Coordinate internal and external quality assurance activities for three national programmes.
• Respond to and implement improvements from complaints, incidents and audits.
• Audit internally and externally; train staff in quality processes.
• Back up the Quality Officer and support Section Leaders and LabPlus management.
• Lead lab-wide quality improvement projects and participate in Quality/Standardisation meetings.
• liaise with other department Quality Officers and the LabPlus Quality and Compliance team.

Skills

Quality improvement

Process improvement

Communication

Organisational skills

Quality systems

Education

MLS registration with Medical Sciences Council

Job description

LabPLUS at Te Toka Tumai Auckland is seeking a Medical Laboratory Scientist to join the Specialist Chemical Pathology team as a Technical Specialist for Quality National Programmes. The role focuses on coordinating internal and external QA activities, responding to improvement opportunities from audits and incidents, and training staff in quality practices.

You will support accreditation processes, back up the quality officer, and contribute to lab-wide projects.