Quality Assurance Specialist - 6 months fixed term

Vitaco; Auckland; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Product discount

Discounted health insurance

Onsite cafe

Wellness initiative

Supportive work environment

Job summary

Vitaco is seeking a Quality Assurance Specialist for a 6-month fixed-term in Auckland. You will ensure product quality by verifying GMP/QMS compliance, perform in-process checks, and lead investigations into quality issues and customer complaints.

You will also conduct internal audits, contribute to CAPAs, and manage documentation while delivering training to production teams and supporting new product launches.

Qualifications

• 2+ years of Quality Assurance experience in a GMP environment.
• Excellent attention to detail with high accuracy.
• Ability to multi-task and contribute as a team player.
• Excellent verbal and written communication skills.

Responsibilities

• Release finished products by verifying compliance with QMS, GMP, and regulatory requirements.
• Perform in-process quality checks in manufacturing and packing areas.
• Lead investigations into customer complaints and quality issues; identify root causes and drive CAPAs.
• Plan and conduct internal audits and participate in continuous improvement projects.
• Prepare, review and manage documentation and export certificates; ensure proper filing.
• Deliver quality training to production teams and support new product launches.
• Collaborate with production, quality control, logistics and planning to resolve issues.

Skills

Attention to detail

Communication skills

Multi-tasking

Team player

GMP knowledge

Education

Tertiary qualification in science or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Quality Assurance Specialist - 6 months fixed term

Urgent opportunities – immediate start. We’re looking for two experienced Quality Assurance Specialists to join our passionate QA team, each on a 6-month fixed-term basis. We’re moving quickly and expect to begin interviewing as early as next week. In these hands‑on roles, you’ll collaborate with production and quality control teams to uphold our Quality Management Systems and deliver on the promises we make to our customers and consumers.

What You’ll Do

As a Quality Assurance Specialist, you will:

• Ensure Product Quality: Release finished products to the market by verifying compliance with our Quality Management System (QMS), Good Manufacturing Practice (GMP), and regulatory requirements.
• Conduct Quality Checks: Perform in-process quality checks in manufacturing and packing areas, ensuring products meet specifications at every stage.
• Investigate and Resolve Issues: Lead investigations into customer complaints and quality issues, identify root causes and drive corrective actions to prevent recurrence.
• Internal Audits & Continuous Improvement: Plan and conduct internal audits, participate in continuous improvement projects, and follow up on corrective and preventive actions (CAPAs).
• Documentation & Compliance: Prepare, review, and manage documentation, including manufacturing/packing records, export documents (Certificates of Analysis, Export Declarations), and ensure accurate filing and retention of samples.
• Training & Support: Deliver quality-related training to production teams, support new product launches, and provide guidance on GMP and regulatory compliance.
• Collaboration: Work closely with production, quality control, logistics, planning, and customer feedback teams to resolve quality issues and support business goals.
• Team Player: Ability to build relationships, communicate effectively, and contribute to a supportive, high‑performing team.

About you

To be successful in this role, you’ll need the following:

• Minimum experience of 2+ years in Quality Assurance – GMP environment
• Exceptional attention to detail with a high level of accuracy
• An ability to multi-task and contribute as a teamplayer
• Excellent verbal and written communication skills
• A tertiary qualification in science, food technology or other relevant field
• Advanced computer literacy, (Microsoft Outlook, Word & Excel)

Why Join Vitaco?

• Great discount on our products and discounted health insurance
• Subsidised onsite cafe
• Wellness initiative
• Fun and supportive work environment and the list goes on

About Us

At Vitaco 'We Care, We Act, We Succeed'. We are globally renowned for manufacturing the highest quality natural health products, distributed to over 30 countries across 5 continents. People who work for Vitaco enjoy a fast‑paced industry and relate to our vision of "Empowering healthier lives".

As a HRD5-Start Employer of Choice, we offer more than just a job. You'll join a business that values innovation, teamwork and continuous improvement while providing the opportunity to make a meaningful impact. We are committed to an inclusive workplace that respects all cultures, different ways of thinking, and supports our people to perform at their best and develop to their full potential.

Ready to Make a Difference?

Applicants must have the right to work in New Zealand.