Quality And Patient Safety Advisor

CGR Services; Taranaki; On-site; NZD 90,000 - 115,000; Full time

Job summary

Health New Zealand — Te Whatu Ora is recruiting a Quality, Patient, Safety Advisor to work with clinical services teams within Te Whatu Ora Taranaki hospitals, advising, supporting and enabling effective quality and patient safety. The role leads core projects and clinical audits and collaborates across services to drive improvements.

The successful applicant will engage with both clinical and non-clinical staff, advocate for patients and whanau, and contribute to a culture where safety and

Qualifications

• Sound knowledge and experience working within the NZ Hospital or Healthcare setting and hold a clinical qualification.
• Proven knowledge and application of quality and safety methodologies.
• Highly developed analytical and critical thinking skills.
• Ability to work with others in a partnership model.
• Track record of being able to influence others.

Responsibilities

• Advocate for patients and their whanau/ families to access essential health services;
• Work directly with clinical / non-clinical staff to develop skills in incident and complaints management;
• Contribute to a culture where patient quality and safety are key priorities;
• Work within the quality improvement model to effect change;
• Help facilitate change and improvements within clinical services.

Skills

Quality improvement

Analytical thinking

Stakeholder influence

Incident and complaints management

Education

Clinical qualification

Job description

Quality, Patient Safety Advisor 1.0 FTE

• This is an exciting opportunity to share your healthcare knowledge, skills and experience in quality and patient safety with a team who are passionate about making a difference for patients, whanau and staff.
• This is your opportunity to be directly involved in ensuring we are providing quality patient care and effect changeHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

The Quality, Patient, Safety Unit is seeking to recruit a suitable applicant to the role of Quality, Patient, Safety Advisor. This role has specific responsibility for working with clinical services teams within Health New Zealand, Te Whatu Ora Taranaki hospitals to advise, support and enable effective quality and patient safety. The successful applicant will also be a key part of, or lead core projects and clinical audit.

About the Team/Service/ Location

Our Quality, patient, safety team consists of; Quality, Patient Safety Advisors, a Coordinator and a Administrator Medication Safety Advisor, Risk Management Advisor and Infection, Protection Control Clinical Nurse Specialists.

About you

• Advocate for patients and their whanau/ families to access essential health services;
• Work directly with clinical / non-clinical staff to develop skills in incident and complaints management;
• Contribute to a culture where patient quality and safety are key priorities;
• Work within the quality improvement model to effect change;
• Help facilitate change and improvements within clinical services.

The skills and experience required are detailed in the position descriptions and include:

• Sound knowledge and experience working within the NZ Hospital or Healthcare setting and hold a clinical qualification.
• Proven knowledge and application of quality and safety methodologies.
• Highly developed analytical and critical thinking skills
• Ability to work with others in a partnership model.
• Track record of being able to influence others.

Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

All applications must be submitted through our online careers portal by 1 October 2026.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert. Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.

If you have any questions about the role, please contact Chris Sorensen Quality, Patient Safety Manager - [e-mail]

Quality and Patient Safety Advisor • Taranaki, North Island, NZ