Public Service Frontline Case Manager

Ministry of Social Development; Whanganui; Hybrid; NZD 60,000 - 80,000; Full time

Job summary

The Ministry of Social Development is seeking a Case Manager to work with individuals and families across New Zealand, helping them navigate employment, housing, and financial challenges. You will assess needs, make informed decisions, and connect clients with the services they require to move forward.

Join a high-performing team that values problem-solving, collaboration, and people-centred approaches. A commitment to serving communities is essential, with an information evening available for

Qualifications

• Applicants must hold New Zealand Citizenship, Permanent Residency or Australian Citizenship.

Responsibilities

• Case Managers assess needs, make informed decisions, navigate policy and legislation, and connect people with the required support.
• Collaborate with clients to understand circumstances, identify practical solutions, and connect them with services to achieve positive outcomes.
• Be part of a supportive, results-focused team delivering meaningful outcomes for the community.
• Engage with information evenings to learn about opportunities and join the MSD.

Job description

The Ministry of Social Development is seeking a Case Manager to work with individuals and families across New Zealand, helping them navigate employment, housing, and financial challenges. You will assess needs, make informed decisions, and connect clients with the services they require to move forward.

Join a high-performing team that values problem-solving, collaboration, and people-centred approaches. A commitment to serving communities is essential, with an information evening available for