Project Manager - Fixed Term Contract

Ipsos NZ; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

Ipsos New Zealand is seeking an experienced Project Manager to coordinate a major Establishment Survey, ongoing research panel build and live delivery. You will work across research, technology, field operations and participant engagement, coordinating design, configuration and rollout from start to live delivery.

Reporting to the Associate Project Director, you will manage multiple workstreams, track risks and drive readiness across NZ, Australia and the United Kingdom.

Qualifications

• Three years’ project-management experience, ideally in research, fieldwork, technology or operational delivery.
• Experience coordinating multi-workstream programmes across research, field operations and IT.

Responsibilities

• Coordinate multiple research, operational and technology workstreams across NZ and internationally.
• Support programme plans, schedules, milestones and actions.
• Track risks, issues, decisions, dependencies and actions.
• Coordinate panel establishment activities including recruitment and onboarding workflows.
• Prepare status reports, governance materials and stakeholder updates.
• Maintain controlled project documentation and repository.
• Provide project coordination support across Ipsos NZ programmes.

Skills

Project management

Stakeholder management

Organisational skills

Documentation

MS 365

Workflow coordination

Education

Diploma or degree in business/PM/research/operations

Tools

Microsoft 365

Project-management tools

Job description

Join Ipsos New Zealand and help deliver a major research programme involving a large-scale Establishment Survey and the setup, build and launch of an ongoing research panel.

This role offers the opportunity to work across research, technology, field operations and participant engagement, coordinating the programme from initial design and system configuration through to live survey delivery, panel recruitment and operational launch.

About the role

Reporting to the Associate Project Director, the Project Manager will coordinate multiple research, operational and technology workstreams. You will work closely with the research, operations and specialist teams in New Zealand and internationally.

• supporting the integrated programme plan, schedules, milestones and actions;
• coordinating activities across research, Field, CATI, sampling, training, IT, participant support and panel operations;
• tracking risks, issues, decisions, assumptions and dependencies;
• supporting development of the Establishment Survey, including questionnaire, sample, programming, testing and fieldwork activities;
• coordinating design of the respondent journey, recruitment and onboarding workflows, participant communications and support processes;
• supporting configuration of the panel-management system, including workflows, participant statuses, business rules and reporting requirements;
• helping design and coordinate internal end-to-end testing and operational-readiness activities;
• maintaining test evidence, issue logs and remediation actions;
• supporting live panel recruitment and build across online and CATI channels;
• working closely with the CATI Manager on sample, recruitment priorities, interviewer materials, operational issues and progress reporting;
• monitoring recruitment, onboarding, installation, activation, quotas and panel composition;
• coordinating meetings, workshops, system demonstrations, governance forums and readiness reviews;
• preparing status reports, meeting records, milestone submissions and stakeholder updates;
• maintaining controlled project documentation and the central project repository; and
• providing project coordination support across other Ipsos New Zealand research and operational programmes as required.

About you

• You will be highly organised, proactive and comfortable bringing structure to a complex programme involving multiple workstreams, systems and specialist teams.
• Ideally, you will have: a diploma or degree in business, project management, research, operations or a related field, or equivalent practical experience;
• at least three years’ project-management experience, ideally in research, fieldwork, technology or operational delivery;
• experience supporting complex projects through setup, testing and live delivery;
• strong project planning, milestone tracking and follow-through skills;
• experience maintaining project plans, action and decision logs, risk and issue registers, and status reports;
• strong document-management, version-control and reporting skills;
• confidence working with workflows, questionnaires, sample plans and operational data;
• the ability to monitor fieldwork, recruitment funnels, quotas and conversion stages;
• excellent written communication and stakeholder-management skills;
• proficiency with Microsoft 365; and
• experience with project-management or issue-tracking tools, which would be advantageous.
• Exposure to survey research, CATI fieldwork, participant recruitment, panel management or operational-readiness testing would be beneficial.

Working arrangements

This is a fixed-term role ending 30 June 2027.

The programme involves collaboration with teams in New Zealand, Australia and the United Kingdom. Some evening meetings will be required to accommodate international time zones.

Work on a significant research programme from design through to live delivery.

Gain experience across survey research, panel establishment, fieldwork, participant operations and technology.

Collaborate with specialist teams in New Zealand and internationally.

Build experience coordinating complex systems and operational delivery.

Join a collaborative team with opportunities to develop your project-management career.

This role would suit an experienced Project Coordinator or Project Manager ready to take greater ownership within a complex, multi-workstream programme.

Unlock job insights

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Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• How many years' experience do you have as a project coordinator?
• How many years of project management experience do you have?
• Which of the following Microsoft Office products are you experienced with?
• Do you have data entry experience?
• Have you completed a qualification in management?
• Have you completed a qualification in commerce?
• Do you have a current New Zealand driver's licence?