Project Management Specialist - Remediation (Fixed Term - 8 Months)

AIA (Vietnam) Life Insurance; Auckland; On-site; NZD 110,000 - 160,000; Full time

Job summary

AIA is seeking a Project Management Specialist - Remediation to lead complex remediation initiatives that support regulatory compliance, strengthen customer outcomes, and protect the integrity of the business. You will work with the Head of Regulatory & Remediation and subject matter experts across the organisation to drive delivery from planning through to completion.

This role blends agile and waterfall approaches, encourages continuous improvement, and emphasizes clear communication, risk

Qualifications

• You have experience leading complex projects and coordinating diverse stakeholders.
• Strong project management across agile and waterfall delivery methodologies.
• Proactive problem solving and ability to navigate risk and ambiguity.
• Excellent communication and relationship-building to align teams.
• Experience in financial services, insurance, or a regulated environment is a plus.
• Exposure to Lean, Six Sigma, or continuous improvement is beneficial.

Responsibilities

• Lead remediation projects that deliver quality outcomes aligned with objectives and compliance obligations.
• Develop and execute clear project plans with milestones, resources, budgets, and deliverables on track.
• Facilitate collaboration across teams and experts to define scope and deliver practical solutions.
• Build stakeholder relationships and communicate progress, risks, and decisions clearly.
• Identify and manage project risks, issues, and scope changes to protect outcomes.
• Drive continuous improvement by promoting agile practices and organisational change.

Job description

Your Role with Us

As a Project Management Specialist - Remediation, you will play a key role in delivering projects that support regulatory compliance, strengthen customer outcomes, and protect the integrity of AIA's business. Working closely with the Head of Regulatory & Remediation, subject matter experts, and stakeholders across the organisation, you will lead complex remediation initiatives from planning through to delivery. This role offers the opportunity to apply both agile and waterfall approaches, influence meaningful change, and help shape continuous improvement practices. You will build trusted relationships, navigate complexity with confidence, and contribute to work that has a lasting impact across the business.

Your Impact

• Lead remediation projects that deliver quality outcomes aligned with business objectives and compliance obligations.
• Develop and execute clear project plans, ensuring milestones, resources, budgets, and deliverables remain on track.
• Facilitate collaboration across teams and subject matter experts to define scope, solve problems, and deliver practical solutions.
• Build strong stakeholder relationships and provide clear communication on progress, risks, dependencies, and key decisions.
• Identify and manage project risks, issues, and scope changes to protect project outcomes and business benefits.
• Drive continuous improvement by promoting effective project delivery practices, agile ways of working, and organisational change initiatives.

Your Capabilities

• You have experience leading complex projects and coordinating diverse stakeholders to achieve successful outcomes.
• You bring strong project management expertise, including the ability to work across agile and waterfall delivery methodologies.
• You have a proactive approach to problem solving and confidently navigate risk, ambiguity, and competing priorities.
• You bring excellent communication and relationship-building skills that help create alignment and momentum across teams.
• You may also have experience within financial services, insurance, or a regulated environment where compliance and governance are key considerations.
• It is great if you have exposure to process improvement approaches such as Lean, Six Sigma, or continuous improvement frameworks.

Your Life at AIA

At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia-Pacific. You'll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you're excited about this role but don't meet every requirement, we still encourage you to apply. And if there's anything we can do to support you during the recruitment process, please contact us at [e-mail].

Recruitment Agencies

Our Talent team does not require any recruitment agency support.

For general enquiries only, contact: [e-mail]