Project Management Specialist - Remediation (Fixed Term - 8 Months)

AIA Services New Zealand Limited; Auckland; Hybrid; NZD 100,000 - 140,000; Full time

Job summary

AIA is seeking a Project Management Specialist - Remediation to drive complex remediation initiatives that support regulatory compliance and strengthen customer outcomes. You will partner with the Head of Regulatory & Remediation and cross‑functional teams to plan, manage, and deliver initiatives with accountability for milestones, budgets, and deliverables.

You will apply both agile and waterfall approaches, navigate risk and ambiguity, and contribute to continuous improvement to elevate

Qualifications

• Experience leading complex projects with cross‑functional teams.
• Ability to blend agile and waterfall delivery approaches in regulated environments.
• Strong communication and relationship‑building to align stakeholders.

Responsibilities

• Lead remediation projects from planning through delivery with defined milestones and budgets.
• Coordinate diverse stakeholders and subject matter experts to define scope and solutions.
• Identify and manage risks, issues and scope changes to protect outcomes.
• Promote continuous improvement and agile ways of working across the organisation.

Skills

Project management

Stakeholder management

Agile & Waterfall

Communication

Risk management

Job description

Your Role with Us

As a Project Management Specialist - Remediation, you will play a key role in delivering projects that support regulatory compliance, strengthen customer outcomes, and protect the integrity of AIA’s business. Working closely with the Head of Regulatory & Remediation, subject matter experts, and stakeholders across the organisation, you will lead complex remediation initiatives from planning through to delivery. This role offers the opportunity to apply both agile and waterfall approaches, influence meaningful change, and help shape continuous improvement practices. You will build trusted relationships, navigate complexity with confidence, and contribute to work that has a lasting impact across the business.

Your Impact

Lead remediation projects that deliver quality outcomes aligned with business objectives and compliance obligations. Develop and execute clear project plans, ensuring milestones, resources, budgets, and deliverables remain on track. Facilitate collaboration across teams and subject matter experts to define scope, solve problems, and deliver practical solutions. Build strong stakeholder relationships and provide clear communication on progress, risks, dependencies, and key decisions. Identify and manage project risks, issues, and scope changes to protect project outcomes and business benefits. Drive continuous improvement by promoting effective project delivery practices, agile ways of working, and organisational change initiatives.

Your Capabilities

You have experience leading complex projects and coordinating diverse stakeholders to achieve successful outcomes. You bring strong project management expertise, including the ability to work across agile and waterfall delivery methodologies. You have a proactive approach to problem solving and confidently navigate risk, ambiguity, and competing priorities. You bring excellent communication and relationship‑building skills that help create alignment and momentum across teams. You may also have experience within financial services, insurance, or a regulated environment where compliance and governance are key considerations. It is great if you have exposure to process improvement approaches such as Lean, Six Sigma, or continuous improvement frameworks.

Your Life at AIA

At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia‑Pacific. You’ll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse.

Better starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.