Project Delivery & Resources Lead

CyberCX; Auckland; On-site; NZD 110,000 - 170,000; Full time

Job summary

CyberCX in New Zealand is seeking a Delivery Manager to be the client representative during engagements, upholding high standards of professionalism. You will work with suppliers and vendors to deliver security services for customers.

In this role you will lead project planning, manage scope, risks and budgets, and ensure delivery against agreed timelines. Strong communication and stakeholder management are essential.

Qualifications

• Project management and change management experience preferred.
• Strong stakeholder engagement and communication skills, capable of building credibility at all levels.
• Experience in scheduling, project, or resource coordination, or a similar environment.
• Proficiency in resource forecasting, tracking, and reporting using Microsoft Excel or similar tools.
• Excellent verbal and written communication skills.
• Ability to navigate setbacks with resilience and agility while managing customer expectations.

Responsibilities

• Collaborate with the project team to identify opportunities and relay them to relevant stakeholders
• Manage projects to ensure adherence to resource planning, scheduling, and allocation to meet service levels and customer commitments
• Maintain alignment with Scope of Works, project/resource plans, schedules, and budgets
• Raise or elevate work that extends beyond scope, project timelines, or budgets, and proactively identify issues
• Complete reporting on work completion and scheduling to ensure alignment with plans
• Participate in or lead project handovers, engagement setup, and kick-off meetings with assigned resources
• Attend customer meetings to review performance, address risks/issues, and take corrective actions as needed
• Enhance team effectiveness by taking ownership of team issues and goals

Skills

Project management

Stakeholder engagement

Scheduling

Excel reporting

Verbal and written communication

Resilience and agility

Tools

Microsoft Excel

Job description

CyberCX in New Zealand is seeking a Delivery Manager to be the client representative during engagements, upholding high standards of professionalism. You will work with suppliers and vendors to deliver security services for customers.

In this role you will lead project planning, manage scope, risks and budgets, and ensure delivery against agreed timelines. Strong communication and stakeholder management are essential.