Programme Support - Child Health

Pinnacle Health; Hamilton; On-site; NZD 45,000 - 65,000; Part time

Benefits offered by this job

Flexible workplace offerings

Medical insurance

Additional leave

Job summary

Pinnacle Health is seeking a programme support – child health to join our Waikato team. The role focuses on immunisation outreach and before school check (B4SC) services, working with immunisation outreach nurses to engage with tamariki and whānau in community settings.

You will maintain records, support administration, and help deliver child health programmes with a whānau-centred approach. This fixed-term role runs until 30 June 2027, 32 hours per week, in Hamilton, NZ.

Qualifications

• First aid certificate is required.
• Experience working with whānau and communities in a health or social services setting.
• Minimum of two years’ experience in customer service, preferably with primary health care exposure.
• Experience working with databases and/or strong data entry skills.
• High level of accuracy and attention to detail; strong written and verbal communication.
• Commitment to Tikanga Māori and Te Tiriti o Waitangi.

Responsibilities

• Support immunisation outreach and B4SC services.
• Maintain accurate records and coordinate service administration.
• Engage directly with tamariki and whānau in community settings.
• Collaborate with clinical, operational and community partners to improve engagement.

Skills

Customer service

Data entry

Written & verbal communication

Privacy & confidentiality

Team collaboration

Tikanga Māori

Office 365

Video conferencing

Databases

Education

First aid certificate

Tools

Office 365

Video conferencing

Databases

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We have an exciting opportunity for a programme support – child health to join our Waikato team, supporting the delivery of child health programmes across the region with a primary focus on immunisation outreach and before school check (B4SC) services.

Working alongside immunisation outreach nurses, you will engage directly with tamariki and whānau in community settings, building trusted relationships and supporting access to services that improve health outcomes. Through a whānau-centred and culturally responsive approach, you will help remove barriers to care, provide practical support, and enable whānau to make informed decisions about their health and wellbeing.

You will also provide programme support to ensure the effective day-to-day operation of child health services — maintaining accurate records, supporting communication and follow-up activities, coordinating service administration, and contributing to the efficient delivery of child health programmes.

Working collaboratively with clinical, operational and community partners, you will help improve engagement with services and support equitable health outcomes for tamariki and whānau.

This is a fixed term role until 30 June 2027, working 32 hours per week.

• First aid certificate.
• Experience working with whānau and communities in a health or social services setting.
• A minimum of two years’ experience in customer service, and preferably some previous exposure to the primary health care environment.
• Experience working with databases and/or strong data entry skills.
• A high level of accuracy and attention to detail, with excellent written and verbal communication and interpersonal skills.
• Passionate about providing quality health services that meet the needs of tamariki, young people and their whānau.
• Inclusive of all cultures, with a commitment to Tikanga Māori and an understanding of Te Tiriti o Waitangi.
• High level of integrity and the ability to maintain confidentiality, with an open-minded, adaptive attitude.
• Proficient in using Office 365 products and competent using video conferencing (e.g. Teams and Zoom).
• An organisation which strives to uphold Te Tiriti o Waitangi.
• An environment which encourages a happy, healthy and balanced workforce through flexible workplace offerings, medical insurance, additional leave and other benefits.
• Opportunities for career development and training.
• An opportunity to influence and contribute to the wider work of Pinnacle, and a commitment to support your health and well-being.

At Pinnacle MHN, all our people, in all our roles have the power and support to make a difference. Join our kaimahi and bring your purpose to life, through work that ensures our communities get the care they need. Further your career by being part of our uniting mission – help us create healthier, more connected communities through better health outcomes for all.

Visit www.pinnacle.co.nz to find out more about the Pinnacle group.