Programme Coordinator

Unitec; Auckland; Hybrid; NZD 52,000 - 76,000; Full time

Job summary

Unitec's School of Applied Business is seeking a Programme Coordinator to provide high-quality administrative and operational support across our academic programmes from enrolment to completion.

The role is a 12-month fixed-term opportunity for an experienced coordinator who excels at building relationships, solving problems, and contributing to learner success, working closely with staff, students, and leadership to deliver a seamless student experience.

Qualifications

• Experience in coordination, administration, or customer-facing support roles.
• Excellent organisational skills and ability to juggle priorities.
• Strong written and verbal communication and attention to detail.
• Proficiency with Microsoft Office and business systems.
• Commitment to learner experience and service excellence.

Responsibilities

• Coordinate day-to-day administrative activities that support programme delivery.
• Support academic staff and leadership with scheduling, planning, and operational processes.
• Assist with programme-related reporting, documentation, and compliance requirements.
• Act as a key point of contact for students, responding to enquiries and providing support.
• Support student engagement, retention, and success initiatives.
• Coordinate meetings, maintain programme records, and ensure information is accurate and up to date.
• Work collaboratively with internal teams to ensure a seamless student experience.
• Contribute to continuous improvement initiatives and administrative processes.

Skills

Coordination

Administration

Customer service

Microsoft Office

Communication

Tools

Microsoft Office Suite

Job description

Are you an organised, proactive professional who enjoys coordinating people, processes, and priorities? Do you thrive in a busy environment where no two days are the same?

The School of Applied Business are seeking a Programme Coordinator to provide high-quality administrative and operational support across our academic programmes. Working closely with academic staff, students, and school leadership, you will play an important role in ensuring our programmes are delivered effectively and that learners receive an outstanding experience from enrolment through to completion.

This is a 12-month fixed-term opportunity and is well suited to an experienced coordinator or administrator who enjoys building relationships, solving problems, and contributing to learner success.

About the role

As a Programme Coordinator, you will:

• Coordinate the day-to-day administrative activities that support programme delivery.
• Support academic staff and leadership with scheduling, planning, and operational processes.
• Assist with programme-related reporting, documentation, and compliance requirements.
• Act as a key point of contact for students, responding to enquiries and providing support where required.
• Support student engagement, retention, and success initiatives.
• Coordinate meetings, maintain programme records, and ensure information is accurate and up to date.
• Work collaboratively with internal teams to ensure a seamless student experience.
• Contribute to continuous improvement initiatives and administrative processes.

About you

To be successful in this role, you will bring:

• Previous experience in a coordination, administration, or customer-focused support role.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong written and verbal communication skills.
• A high level of accuracy and attention to detail.
• Confidence using Microsoft Office applications and other business systems.
• Strong relationship-building skills and a collaborative approach.
• A commitment to providing excellent customer service and supporting learner success.
• The ability to work independently while also contributing positively to a team environment.

Applications close: Wednesday 30 September 2026 at 5.00PM.

If you have any questions about the role, please contact Emma Derbyshire, Talent Acquisition Business Partner, at [e-mail]. Please note this email address is not to be used for direct application.

Manukau Institute of Technology and Unitec are proud to be an equal opportunity employer. We welcome and celebrate diversity and are committed to building a supportive and inclusive environment for all.