Programme Coordinator

Auckland Council; Auckland; Hybrid; NZD 67,000 - 79,000; Full time

Benefits offered by this job

Additional week of annual leave

Four weeks annual leave plus extra one

Additional day of leave for community

Flexible work environment

KiwiSaver 3.5%

Job summary

Auckland Council’s Whare Koa Community House in Māngere-Ōtāhuhu seeks a proactive Programme Coordinator for a fixed term/secondment (40 hours per week) based at the venue, Monday to Friday 9am–5pm. The role coordinates daily operations, supports events and programmes, and builds strong relationships with local board partners and kaimahi to foster belonging.

You will deliver excellent customer service, support the Māngere Community Hub team, and contribute to an inclusive, connected community

Qualifications

• Experience working with community groups and community partners.
• Planning and delivery of programmes, events and activities.
• Coordinate the day-to-day running of Whare Koa Community House.
• Build and proactively maintain relationships within the local board and community.
• Provide outstanding customer service and interpersonal skills for kaimahi.

Responsibilities

• Coordinate daily operations and work to build a strong team identity.
• Plan and implement programmes and events at the facility.
• Support the Māngere Community Hub team and venue lead.
• Deliver outstanding service to the community and maintain safe environments.

Skills

Collaboration ability

Communication skills

Attention to detail

Time management

Organisational skills

Adaptability

Stakeholder relationships

Customer service

Te ao Māori values

Job description

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An exciting opportunity has arisen for afixed term/secondment opportunity (40 hours per week until April 2027)vacancy for theProgramme Coordinator position, based at the Whare Koa Community House, within the Māngere-Ōtāhuhu local board. This opportunity will work across Monday to Friday 9am to 5pm.

Whare Koa Community House serves a very diverse community. We are looking for a proactive and flexible all-rounder, with experience working with community groups and community partners, to join us and contribute to the planning and delivery of programmes, events and activities to our Māngere-Ōtāhuhu community. The role will coordinate the day-to-day running of Whare Koa, you will also be building and proactively maintaining relationships within our local board and community, as well as actively be involved supporting the Māngere Community Hub team.

You will take responsibility for coordinating daily operations and work, working to build a strong team identity and culture. Two key aspects of this role are to model both excellent customer service and interpersonal skills for kaimahi, the aim being to provide and help foster a sense of belonging and connection within the community space for all people.

In this role you will be an excellent communicator with the ability to build a strong cohesive relationship with place host staff and support the Venue lead, to provide outstanding service to our community.

We are looking for someone who can demonstrate:

• Collaboration ability in programming and events both on site and across the Māngere Community Hub
• Great communication skills with both staff and community partners
• Attention to detail and excellent time management and organisational skills
• Willingness to adapt to new processes and systems
• The ability to develop stakeholder relationships and work collaboratively
• Able to support kaimahi to deliver excellent service to customers
• Passionate about making a difference in the community
• An understanding and willingness to embrace te ao Māori values and principles in everyday work

You will be the face of Whare Koa Community House—providing exceptional customer service, planning and implementation of programmes and events at the facility and support in community hub events, maintaining safe environments, and helping Aucklanders connect with council services. You will also build and maintain community relationships

Your mahi helps create inclusive, welcoming spaces where communities thrive.

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. Together, we can create a Tāmaki Makaurau we can all be proud of.

Additionally, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:

• Option to buy an additional week’s annual leave
• Four weeks annual leave, plus an additional week after five years
• Additional day of leave for community activities
• Flexible and supportive work environment
• 3.5% KiwiSaver on top of your salary

If you love helping people, enjoy a thriving environment, and want to support vibrant community spaces, we’d love to hear from you.

Salary:$67,414 - $79,310 depedning on experience

Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children’s Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at [e-mail] .