Programme Consultant

Management Development Institute of Singapore; Queenstown; On-site; NZD 52,000 - 68,000; Full time

Job summary

Management Development Institute of Singapore is seeking a proactive Admissions Coordinator in Queenstown to provide accurate information on academic programmes and assist prospective students through the enrolment journey. You will follow up leads, collaborate with Admissions and Academic teams, and support contract execution and payments.

The role includes representing the institute at roadshows and open houses, promoting programmes via referrals and social media, and building strong

Qualifications

• Strong communication and interpersonal skills with a customer-focused mindset.
• Passion for the education industry with a goal-oriented approach and KPI delivery.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide accurate and comprehensive information on available academic programmes.
• Follow up on leads and convert prospective students into enrolments.
• Work closely with Admissions and Academic departments to facilitate student applications, matriculation, enrolment, contract execution and payment processes.
• Participate in roadshows, Open Houses and other student recruitment activities.
• Promote academic programmes through various channels, including referrals and social media.
• Build and maintain strong relationships with prospective and enrolled students through cold calls, WhatsApp and email.
• Perform other ad hoc duties as assigned by the Supervisor or Head of Department (HOD).

Skills

Communication skills

Customer-focused mindset

MS Office proficiency

Education

Diploma (Business/Sales/Marketing)

Job description

Responsibilities:

• Provide accurate and comprehensive information on available academic programmes.

• Follow up on leads and convert prospective students into enrolments.

• Work closely with the Admissions and Academic departments to facilitate student applications, matriculation, enrolment, contract execution and payment processes.

• Participate in roadshows, Open Houses and other student recruitment activities.

• Promote academic programmes through various channels, including referrals and social media.

• Build and maintain strong relationships with prospective and enrolled students through cold calls, WhatsApp and email.

• Perform other ad hoc duties as assigned by the Supervisor or Head of Department (HOD).

Required Skills/Abilities:

• Strong communication and interpersonal skills, with a customer-focused mindset.

• Passion for the education industry, with a strong goal-oriented approach and the ability to perform effectively against KPIs.

• Proficient in Microsoft Office applications.

Education and Experience:

• Minimum Diploma, preferably in Business, Sales, Marketing, or a related discipline.

• At least 3 years of relevant working experience in education sales or consulting services.