Product Manager – Motor

Tower; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

22 days leave

Tower products access

Employee Assistance Program

Flexible workplace

Job summary

Tower is seeking a Product Manager - Motor for a 12-month fixed-term role in Auckland. Reporting to the Head of Product, you will own the Motor portfolio, partner with pricing, underwriting and claims teams, and deliver improvements that balance customer outcomes with profitability.

You will use insights to identify opportunities, shape the product roadmap, ensure regulatory compliance and maintain clear policy wordings and customer communications.

Qualifications

• Relevant tertiary qualification or equivalent practical experience.
• 3+ years’ experience in general insurance, product management, underwriting, claims, legal, risk, compliance or related discipline; Motor insurance experience preferable.
• Experience contributing to product reviews, governance activities, policy wording or customer document changes.
• Strong analytical and critical thinking; able to balance customer and commercial outcomes.
• Excellent communication and stakeholder management skills.
• Highly organized and able to manage multiple priorities.

Responsibilities

• Take ownership of the Motor portfolio management and governance.
• Partner with Pricing, Underwriting, Claims to improve portfolio performance.
• Lead product enhancements from shaping solutions to post-launch review.
• Ensure compliance and customer-focused governance.
• Develop policy wordings, customer communications and documentation.
• Contribute to the product roadmap and deliver meaningful change.

Skills

Product management

Stakeholder management

Analytical thinking

Governance

Communication

Education

Tertiary qualification or equivalent experience

Job description

Step Into an Exciting 12-Month Fixed-Term Opportunity as Product Manager - Motor

As a proud Kiwi-owned insurer, we pride ourselves in challenging status quo - and move fast to make things happen. We're here to create beautifully simple, rewarding experiences for our customers and communities, and we're working hard to protect the future of Aotearoa.

At its heart, insurance is about helping people through the unexpected. Doing what's right for our customers - especially in tough times - gives real purpose to our work.

Reporting to the Head of Product, your day-to-day tasks would involve:

• Partner with teams across the business to manage and enhance Tower’s Motor portfolio, ensuring products remain competitive, profitable, and aligned with customer needs and risk appetite.


• Work closely with stakeholders to develop and implement innovative product improvements, balancing market opportunities, regulatory requirements, and business objectives.


• Use customer, portfolio, and market insights to identify product opportunities, influence strategic decisions, and help shape the future of Motor insurance at Tower.

What You'll Be Doing

• Take ownership of the day-to-day management of Tower’s Motor portfolio, balancing customer outcomes, commercial performance, and governance priorities.


• Partner with Pricing, Underwriting, Claims, and other teams to identify opportunities that improve portfolio performance and enhance customer value.


• Lead and support product enhancements, from shaping solutions and assessing options through to implementation and post-launch review.


• Ensure products remain compliant and customer-focused by managing governance requirements, product reviews, risks, and regulatory obligations.


• Develop and maintain policy wordings, customer communications, and product documentation that are clear, accurate, and fit for purpose.


• Help shape the future of Tower’s Motor products by contributing to the product roadmap, evaluating new ideas, and delivering meaningful change across the business.

To thrive in this role, you'll need:

• Relevant tertiary qualification or equivalent practical experience.


• 3+ years’ experience in general insurance, product management, underwriting, claims, legal, risk, compliance or a closely related discipline; Motor insurance experience is preferable.


• Experience contributing to product reviews, governance activities, policy wording or customer document changes, and the delivery of product or process improvements


• Strong analytical and critical thinking skills, with the ability to interpret complex information, assess options, and make sound recommendations that balance customer and commercial outcomes.


• Excellent communication and stakeholder management skills, with the confidence to influence, collaborate, and explain technical or policy concepts clearly across the business.


• Highly organised and self-driven, with a keen eye for detail and the ability to manage multiple priorities while delivering quality outcomes in a collaborative environment.

We invest in you.

We're serious about looking after our people. Along with a competitive salary, we offer a bunch of perks and benefits to support you and celebrate the work you do:

Highlights include:

• 22 days annual leave


• Access to Tower products


• Eligibility to access Employee Assistance Programs


• Flexible workplace opportunities at our beautiful new Fanshawe St office packed with modern technologies, stand-up desks, open space and coffee machines in two large modern kitchens with cafe-inspired dining areas