Produce Manager - Full Time

Foodstuffs North Island; Porirua; Presencial; NZD 55.000 - 75.000; Jornada completa

Descripción de la vacante

New World Paremata is seeking a Produce Manager with department management experience in a supermarket to lead our Produce department. This permanent role reports to the Owner Operator and focuses on delivering exceptional customer experience, service level and productivity within the department.

Key responsibilities include leading a small team, managing daily operations, achieving sales and GP targets, maintaining freshness and quality, and ensuring food safety and stock control.

Formación

• Minimum 3-year experience in a supermarket with at least 2 years’ management experience in a supermarket.
• Personally role models the store’s behavioural values and requires the same from their team.
• Outstanding customer focus and complaint management skills.
• Excellent problem solving and decision-making skills.
• Strong knowledge of retailing practices.
• Excellent time management and prioritising skills.

Responsabilidades

• Lead, motivate and develop a team of 3–4 team members on a daily basis, providing clear direction and maintaining a positive, productive working environment.
• Plan, coordinate and oversee all day-to-day operations of the produce department, including ordering seasonal fruit and vegetables, stock replenishment, rotation and inventory management.
• Achieve department sales and GP targets through effective stock management and cost control.
• Maintain high standards of freshness, quality and presentation across all produce items and ensure regular quality checks.

Conocimientos

Team Leadership

Customer service

Problem solving

Time management

Retail knowledge

Descripción del empleo

New World Paremata is lookingfor a Produce Manager, with previous department manager experience in asupermarket, to lead our Produce department. This role is a permanent role.

We are looking for someone with a great attitude andcommitment. Reporting to the Owner Operator, a Produce Manager has a criticalrole in developing and maintaining the store’s customer experience, servicelevel and productivity at all times.

Hours and days are asfollows:

• Tuesday-Saturday 6am – 4pm (47.5 hours per week)

Duties include but are notlimited to the following:

• TeamLeadership: Lead, motivate and develop a team of 3–4 team memberson a daily basis, providing clear direction, encouraging teamwork andmaintaining a positive, productive working environment.
• DepartmentOperations: Plan, coordinate and oversee all day-to-day operationsof the produce department, including ordering seasonal fresh fruit andvegetables, stock replenishment, rotation, merchandising, promotionaldisplays and inventory management.
• Salesand Financial Performance: Achieve agreed departmentsales, gross profit (GP), wage and waste targets through effective stockmanagement, cost control, accurate ordering and maximising salesopportunities.
• Freshnessand Quality Control: Maintain high standards of freshness, quality andpresentation across all fruit and vegetable products, ensuring produce isregularly checked, rotated and removed when it no longer meets qualitystandards.
• StockManagement and Waste Reduction: Monitor stock levels, managesupplier orders and deliveries, minimise out-of-stocks and overstocking,and implement effective practices to reduce spoilage, shrinkage and foodwaste.
• StaffPerformance and Productivity: Monitor and manage staffperformance to ensure appropriate service levels, productivity, taskcompletion and efficient use of labour throughout the department.
• CustomerService: Ensure customers receive friendly, helpful andknowledgeable service. Respond promptly and professionally to customerenquiries, feedback and complaints relating to produce quality,availability and pricing.
• Merchandisingand Promotional Execution: Ensure all produce displaysare attractive, well stocked and maintained to supermarket standards.Implement promotional activities, seasonal displays and pricing changesaccurately and on time.
• FoodSafety and Regulatory Compliance: Ensure the department complieswith all relevant food safety requirements, store policies, and Health andSafety standards, including safe food handling, cleanliness, temperaturecontrol where applicable and hygienic work practices.
• DepartmentCleanliness and Presentation: Maintain a clean, organisedand hygienic department, including produce displays, preparation areas,storage facilities, chillers and back-of-house areas.
• StaffTraining and Development: Train and support team membersin produce handling, product knowledge, stock rotation, merchandising,customer service, food safety and safe working practices.
• LossPrevention and Stock Control: Minimise stock losses throughaccurate stocktaking, waste monitoring, correct handling and storage,appropriate stock rotation, and compliance with store loss preventionpolicies.
• Healthand Safety: Promote a safe working environment by ensuring stafffollow safe lifting and handling procedures, use equipment correctly,maintain clear walkways and promptly report hazards, incidents orequipment faults.
• Communicationand Coordination: Work closely with store management, suppliers andother department managers to coordinate deliveries, promotions, staffingrequirements and operational priorities, ensuring the produce departmentoperates efficiently and supports the overall performance of thesupermarket.

Qualifications,experience, skills and attributes for the role:

• Minimum3-year experience in a supermarket with at least 2 years’ managementexperience in a supermarket.
• Personallyrole models the store’s behavioural values and requires the same fromtheir team
• Outstandingcustomer focus and complaint management skills
• Excellentproblem solving and decision-making skills
• Strongknowledge of retailing practices
• Excellenttime management and prioritising skills

So, if you are driven,customer and team focused and not afraid of hard work, including weekend workand you think you have the skills and attributes for this position, we want tohear from you! Pay rate will be discussed during interview process.