Process and Controls Specialist

Genesis; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Southern Cross medical insurance; life

Electricity & gas discounts

KiwiSaver match (4% or GenSaver)

Flexible working and leave options

Annual wellbeing allowance

Career development opportunities

Job summary

Genesis is seeking a Process & Control Specialist to support risk management and efficient processes across the organisation. The role partners with leaders to map work, identify risks, and design practical controls while coaching teams to manage processes and controls in a sustainable way.

You'll help embed a strong control culture, work across a large organisation, and influence stakeholders to improve risk management through practical, credible solutions.

Qualifications

• Experience in external or internal audit, risk advisory, controls, assurance or a related discipline.
• Experience working within a large, complex organisation or professional services environment.
• Strong process mapping and risk and controls knowledge, with the ability to translate complex concepts into practical solutions.
• Excellent stakeholder engagement and facilitation skills, with confidence influencing at all levels.
• Strong analytical, problem-solving and written communication skills.
• A continuous improvement mindset and the ability to work independently while managing multiple priorities.

Responsibilities

• Partner with business units to build capability to map key business processes and identify risks and critical controls.
• Facilitate process and control workshops and guide teams through control self-assessments.
• Provide expert advice and set the enterprise standard on process documentation and control design
• Review and challenge process and control documentation, identifying opportunities to strengthen the control environment.
• Analyse trends, provide insights and support reporting that helps leaders make informed risk decisions.
• Build strong relationships across the business, coaching and supporting stakeholders to improve risk and control capability.

Skills

Audit experience

Risk advisory

Controls knowledge

Process mapping

Stakeholder engagement

Analytical thinking

Communication skills

Independent working

Job description

In the moment, for the future

At Genesis, we're always looking ahead – to new possibilities, smarter solutions, and a better energy future for Aotearoa New Zealand. Every role here plays a part in shaping what's next, whether it's through cutting-edge technology, bold thinking, or everyday excellence. If you're driven by progress and inspired by purpose, this is your chance to be part of something remarkable. Step into a career where your actions today help power tomorrow.

What You'll Do

As our Process & Control Specialist, you'll play a key role in supporting strong risk management practices and efficient processes, helping strengthen Genesis' control environment. This is an enterprise-wide role where you will partner with business leaders to understand how work gets done, identify key risks, map processes, and design practical, sustainable controls. You'll also coach teams to build confidence in identifying, documenting and managing their own processes and controls, helping embed a strong control culture across the organisation. This role can be based in Hamilton or Auckland.

Some Of The Key Responsibilities Are

• Partner with business units to build capability to map key business processes and identify risks and critical controls.
• Facilitate process and control workshops and guide teams through control self-assessments.
• Provide expert advice and set the enterprise standard on process documentation and control design
• Review and challenge process and control documentation, identifying opportunities to strengthen the control environment.
• Analyse trends, provide insights and support reporting that helps leaders make informed risk decisions.
• Build strong relationships across the business, coaching and supporting stakeholders to improve risk and control capability.

What You’ll Bring

We're looking for a self-starter who enjoys working with people, simplifying complexity and influencing positive change. You'll be comfortable working across a large organisation, building credibility with a wide range of stakeholders and balancing strategic thinking with practical delivery.

You'll Also Bring

• Experience in external or internal audit, risk advisory, controls, assurance or a related discipline.
• Experience working within a large, complex organisation or professional services environment.
• Strong process mapping and risk and controls knowledge, with the ability to translate complex concepts into practical solutions.
• Excellent stakeholder engagement and facilitation skills, with confidence influencing at all levels.
• Strong analytical, problem-solving and written communication skills.
• A continuous improvement mindset and the ability to work independently while managing multiple priorities.

How We'll Help You Thrive

At Genesis, we know that every moment matters – it's not just about the mahi today, it's also all the other benefits that set you up for a thriving future.

Some Of Our Benefits Include

• Southern Cross medical insurance, plus life, trauma and income protection insurances.
• Electricity and gas discounts and an extra 20 Power Shout hours per year.
• Up to 4% match on KiwiSaver contributions or 3% with our GenSaver allowance.
• Flexible working and leave options to support you to balance personal and professional needs.
• Annual wellbeing allowance, access to Best Doctors online service for you and your family and other wellbeing offerings.
• Career development opportunities and a supportive learning culture.

We're proud of our strong culture, which makes Genesis a great place to work. Ensuring our people are safe at work and can be themselves is crucial, this is reflected in our focus on safety and wellbeing.

We believe embracing diversity, embedding equity and being intentional about inclusion are essential to making Genesis a strong, innovative workplace where different backgrounds, perspectives and ideas thrive.

Everyone's journey is different. At Genesis, we understand that everyone has unique needs and experiences. We're committed to creating a recruitment process that is fair, accessible, and inclusive for all. If you require any adjustments or accommodations to participate fully in our hiring process, please don't hesitate to let us know. We're here to support you every step of the way.