Privacy Adviser

AIA NZ; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

AIA NZ is seeking a Privacy Adviser to strengthen trust by ensuring personal information is treated with care, fairness, and respect. You will partner with stakeholders in Risk & Compliance to lead Privacy Act requests and guide privacy-by-design across initiatives.

You will coordinate investigations, promote privacy awareness, and help strengthen governance. Flexible working options and ongoing learning opportunities are part of the role.

Qualifications

• Experience applying privacy, compliance, risk, or regulatory knowledge in a customer-focused environment.

Responsibilities

• Lead end-to-end management of Privacy Act requests, delivering timely, fair outcomes.
• Guide stakeholders through Privacy Impact Assessments, embedding privacy-by-design principles.
• Assess and coordinate responses to privacy incidents, helping minimise risk and resolve issues.
• Promote privacy awareness across the organisation through education and advocacy initiatives.
• Collaborate with business teams to improve privacy processes and governance.
• Support adoption of new technologies with privacy guidance aligned to regulatory expectations.

Skills

Privacy knowledge

Analytical thinking

Stakeholder communication

Customer-centric mindset

Organization & time management

Privacy/regulatory familiarity

Job description

Your Role with Us

As a Privacy Adviser, you play a vital role in strengthening trust by helping ensure AIA treats personal information with care, fairness, and respect. Working within the Risk & Compliance team, you partner with stakeholders across the business to lead Privacy Act requests, support privacy breach investigations, guide Privacy Impact Assessments, and champion privacy-by-design practices.

Your Impact

• Lead the end-to-end management of Privacy Act requests, delivering timely, fair, and compliant outcomes for customers
• Guide stakeholders through Privacy Impact Assessments, embedding privacy-by-design principles into business initiatives and change programmes
• Assess and coordinate responses to privacy incidents, helping minimise risk and support effective resolution
• Promote privacy awareness across the organisation through education, engagement, and advocacy initiatives
• Collaborate with business teams to improve privacy processes, strengthen governance, and enhance customer outcomes
• Support the safe adoption of new technologies by providing privacy guidance that aligns with regulatory expectations and organisational standards

Your Capabilities

• You have experience applying privacy, compliance, risk, or regulatory knowledge within a customer-focused environment
• You bring strong analytical skills and attention to detail, enabling you to review complex information and make balanced recommendations
• You have the ability to communicate clearly and build trusted relationships with a wide range of stakeholders
• You bring a customer-centric mindset and a commitment to achieving fair, ethical, and respectful outcomes
• You have strong organisation and time management skills, allowing you to manage competing priorities and meet important deadlines
• You may also have experience in financial services or insurance, privacy certifications, or knowledge of the Privacy Act and privacy programme frameworks

Your Life at AIA

At AIA, your experience matters, and so does your impact. In return for your expertise, we offer a career where you can apply your skills to meaningful work that improves lives across Asia-Pacific. You’ll enjoy flexible ways of working, competitive rewards, and access to continuous learning programs designed to keep you ahead in a rapidly changing world. Our collaborative culture values your ideas and empowers you to innovate, solve complex challenges, and contribute to our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. And if there’s anything we can do to support you during the recruitment process, please contact us at [e-mail].

Recruitment Agencies

Our Talent team does not require any recruitment agency support.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.