People Adviser

JobSpace; Auckland; Hybrid; NZD 70,000 - 105,000; Full time

Job summary

AIA in Auckland seeks a People Adviser to deliver practical guidance on people policies, processes and employment relations. You'll act as a trusted first point of contact for employees and leaders, helping ensure fair, compliant and values-led outcomes while supporting continuous improvement in onboarding, performance and wellbeing.

Within the People & Culture team, you will manage Workday cases, build strong relationships, coach leaders through sensitive conversations, and contribute to

Qualifications

• Experience providing HR or people advisory support in NZ.
• Practical knowledge of employment relations and NZ employment law.
• Strong relationship-building and communication skills.
• Proactive approach to problems and continuous improvement.

Responsibilities

• Provide guidance on people policies and employee lifecycle processes.
• Advise leaders on complex people conversations and outcomes.
• Manage Workday cases and processing tasks accurately.
• Develop and maintain knowledge resources, reports and documentation.
• Support improvement initiatives to enhance employee experience.

Skills

HR advisory

Employment relations

Stakeholder management

Communication

Workday experience

Education

HR qualification

Tools

Workday

Job description

As a People Adviser, you will play a central role in creating a positive and consistent people experience across AIA. Acting as a trusted first point of contact for employees and leaders, you will provide practical guidance on people policies, processes and employment relations matters while helping ensure fair, compliant and values-led outcomes. Working within the People & Culture team, you will build strong relationships across the business, support leaders through complex people conversations, and contribute to continuous improvement initiatives that enhance employee experience, operational excellence and organisational effectiveness.

Your Impact

Provide trusted advice to employees and leaders, enabling confident and informed people decisions.

Lead employment relations matters across performance, conduct and attendance, delivering fair and compliant outcomes.

Manage Workday cases and transactions accurately and efficiently, ensuring a seamless employee experience.

Coach leaders through sensitive conversations, building capability and confidence in managing people matters.

Identify risks, trends and improvement opportunities, escalating complex issues and strengthening people practices.

Maintain high-quality knowledge resources, reporting and process documentation that support operational excellence.

Your Capabilities

You have experience providing HR or people advisory support, including guidance on people policies, processes and employee lifecycle activities.

You bring practical knowledge of employment relations and New Zealand employment legislation, with the ability to apply sound judgement in sensitive situations.

You have strong relationship-building and communication skills that help you work effectively with employees, leaders and People & Culture colleagues.

You bring a proactive approach to problem solving, continuous improvement and delivering high-quality service outcomes.

You may also have experience using HR systems such as Workday and supporting data reporting, audits or people metrics.

It is great if you have a qualification in Human Resources or a related discipline and an interest in growing your employment relations expertise.

Your Life at AIA

At AIA, we know your career with us is just beginning, and we're committed to helping you make it extraordinary. In return for your energy and ambition, you'll gain access to hands-on experience, structured development programs, and mentorship from some of the most inspiring leaders in the industry. We offer flexible ways of working, competitive rewards, and a culture that values curiosity and collaboration. Here, you'll have the chance to learn, grow, and contribute to our mission of helping a billion people live Healthier, Longer, Better Lives by 2030, while shaping a future that matters for you and the communities we serve.

DEIB

Diversity, equity, and inclusion are central to who we are and how we work. We value people from all walks of life and welcome candidates of all backgrounds, identities, and lived experiences, including those with disabilities, additional mental health needs, chronic health conditions, or who are neurodiverse. If you're excited about this role but don't meet every requirement, we still encourage you to apply. And if there's anything we can do to support you during the recruitment process, please contact us at ***************@aia.com.