Premium Home Appliance Experience Consultant

miele; Auckland; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Quarterly Life Leave

Personal development and career opps

Employee discounts

Wellbeing programs and EAP

Job summary

Miele Auckland Experience Centre is seeking a Sales Consultant to guide customers through their purchasing journey, providing expert product advice and showcasing Miele's premium appliances.

You will build lasting relationships, deliver personalised service, and achieve sales targets while maintaining high presentation standards in-store. This role offers opportunities for development within a globally recognised brand and a supportive team environment.

Qualifications

• Previous experience in retail, customer service or consultative sales.
• A genuine passion for delivering exceptional customer experiences.
• Excellent communication and relationship-building skills.
• A proactive and results-driven approach with the ability to achieve sales targets.
• Strong organisational skills and the ability to manage multiple priorities.

Responsibilities

• Deliver exceptional customer experiences by providing personalised product advice and consultative sales solutions
• Build strong customer relationships and guide customers through the entire sales journey, from enquiry through to purchase
• Demonstrate Miele products and their features to help customers make informed purchasing decisions
• Achieve individual and team sales targets while maintaining Miele's premium customer service standards
• Maintain a high standard of presentation throughout the Experience Centre, ensuring products and displays are showcased at their best
• Work collaboratively with colleagues to deliver a seamless customer experience and support store operations
• Maintain up-to-date product knowledge through ongoing training and development

Skills

Retail experience

Customer service

Consultative sales

Communication

Time management

Tools

CRM

POS systems

Job description

Miele Auckland Experience Centre is seeking a Sales Consultant to guide customers through their purchasing journey, providing expert product advice and showcasing Miele's premium appliances.

You will build lasting relationships, deliver personalised service, and achieve sales targets while maintaining high presentation standards in-store. This role offers opportunities for development within a globally recognised brand and a supportive team environment.