Premium Automotive Service Advisor | Customer Experience

NetYourJob; Hamilton; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration + incentives

Job summary

Ebbett Audi, CUPRA & ZEEKR is seeking an experienced Automotive Service Advisor to join our Hamilton service team. You will be the frontline contact for customers, delivering professional, high-quality service while coordinating vehicle drop-offs and keeping customers informed throughout the repair process.

We value honesty, competence and strong communication. With at least 1 year in a franchised dealership, you will help uphold our premium standards and contribute to a positive shopping and

Qualifications

• At least 1 year of experience as an Automotive Service Advisor.
• Strong commitment to delivering exceptional customer experiences.
• Excellent time management and organisational skills.
• A high level of personal presentation and professionalism.
• Willingness to learn and develop product and technical knowledge.
• Approachable, friendly and confident personality.
• Clear and effective communication with customers and staff.
• Ability to work in a busy, fast-paced service environment.
• Attention to detail and follow-through on commitments.

Responsibilities

• Provide frontline contact with customers and deliver outstanding service.
• Assist in coordinating service appointments and vehicle drop-offs.
• Explain repairs and estimates clearly to customers.
• Maintain accurate records and follow-up on commitments.

Skills

Automotive service experience

Customer service

Time management

Communication

Job description

Ebbett Audi, CUPRA & ZEEKR is seeking an experienced Automotive Service Advisor to join our Hamilton service team. You will be the frontline contact for customers, delivering professional, high-quality service while coordinating vehicle drop-offs and keeping customers informed throughout the repair process.

We value honesty, competence and strong communication. With at least 1 year in a franchised dealership, you will help uphold our premium standards and contribute to a positive shopping and