Premium Appliance Experience Consultant

Miele Australia Pty; Auckland; Hybrid; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Quarterly Life Leave

Employee discounts

Wellbeing programs

Personal development opportunities

Recognition of achievements

Job summary

Miele Australia Pty is seeking a Sales Consultant for our Experience Centre in Auckland. You will guide customers through their purchasing journey, provide product advice and showcase the quality and performance of Miele's premium brands.

This role emphasizes building lasting customer relationships, delivering personalised experiences, and achieving sales targets while maintaining premium service standards.

Qualifications

• Experience in retail or consultative sales.
• Excellent communication and relationship-building skills.
• Proactive and results-driven with ability to achieve sales targets.
• Strong organisational skills and ability to manage multiple priorities.

Responsibilities

• Deliver exceptional customer experiences with personalised product advice.
• Build strong relationships guiding customers from enquiry to purchase.
• Demonstrate Miele products and features to inform decisions.
• Achieve individual and team sales targets while upholding premium service standards.
• Maintain presentation and displays to showcase products at their best.
• Collaborate with colleagues to deliver a seamless customer experience and support store operations.
• Maintain up-to-date product knowledge through ongoing training.

Skills

Retail experience

Customer service

Communication

Sales targets

Organisation

CRM or POS systems

Tools

CRM

POS systems

Job description

Miele Australia Pty is seeking a Sales Consultant for our Experience Centre in Auckland. You will guide customers through their purchasing journey, provide product advice and showcase the quality and performance of Miele's premium brands.

This role emphasizes building lasting customer relationships, delivering personalised experiences, and achieving sales targets while maintaining premium service standards.