Power Tools & DIY Expert – Customer-Focused Support

Mitre 10; Christchurch; On-site; NZD 45,000 - 60,000; Full time

Job summary

Mitre 10 MEGA in Christchurch is looking for a full-time Power & Hand Tools Team Member to support our Papanui store and help keep it a top destination for Trade and DIY customers. If you enjoy guiding customers to the right product and thrive in a team setting, this role could be a great fit.

You’ll work Tuesday to Saturday, 40 hours per week, in a busy retail environment. You’ll develop product knowledge and deliver friendly, practical service while helping customers bring their building and

Qualifications

• Interest in power tools, hand tools and DIY.
• Strong customer service and willingness to go the extra mile.
• Comfort talking with customers and helping them find solutions.
• Team-focused attitude with good communication.
• Ability to manage time effectively and learn product knowledge.
• Professional and reliable approach; basic computer skills.

Responsibilities

• Help customers choose the right power tool for their project.
• Assist with accessories and related products.
• Answer DIY questions and provide practical solutions.
• Deliver excellent customer service and problem solving.

Skills

Power tools

Hand tools

DIY

Customer service

Teamwork

Communication

Time management

Learn product knowledge

Professional and reliable

Physical fitness

Job description

Mitre 10 MEGA in Christchurch is looking for a full-time Power & Hand Tools Team Member to support our Papanui store and help keep it a top destination for Trade and DIY customers. If you enjoy guiding customers to the right product and thrive in a team setting, this role could be a great fit.

You’ll work Tuesday to Saturday, 40 hours per week, in a busy retail environment. You’ll develop product knowledge and deliver friendly, practical service while helping customers bring their building and