Full-Time Hardware Team Member Mitre 10 MEGA Papanui

Mitre 10; Christchurch; Hybrid; NZD 45,000 - 55,000; Full time

Job summary

Mitre 10 MEGA Papanui in Christchurch is seeking a permanent full-time Hardware Team Member to join our hardworking, customer-focused team.

The role runs Tuesday to Saturday, 40 hours per week, and involves helping customers find solutions for projects, repairs and maintenance. The ideal candidate will have outstanding customer service, be a strong team player, manage time well, and bring experience in hardware or related retail.

Qualifications

• Outstanding customer service skills.
• Understand the importance of working as One Team.
• Excellent time management skills.
• Strive for excellence in everything they do.
• Have previous hardware, building materials, or related retail experience.
• Be a keen problem solver who enjoys helping customers find the right solution.
• Be motivated, reliable, and eager to learn.
• Have good communication and interpersonal skills.
• Enjoy working in a fast-paced retail environment.

Responsibilities

• Help customers find solutions for a wide variety of projects, repairs, and maintenance tasks.
• Assist tradespeople with specific requirements or DIY customers with their next project.
• Deliver outstanding customer experiences every day.

Skills

Outstanding customer service

One Team mindset

Time management

Excellence in work

Hardware/retail experience

Problem solving

Reliability

Communication

Interpersonal skills

Fast-paced environment

Job description

Full-Time Hardware Team Member Mitre 10 MEGA Papanui

Smith's Mitre 10 MEGA is a family-owned Christchurch business committed to delivering exceptional customer service to every customer, every time.

This is your opportunity to join our Papanui store and become part of a team that strives to make Mitre 10 MEGA Papanui the number one destination for trade professionals and DIY customers alike.

We are currently seeking a permanent full-time Hardware Team Member to join one of the core departments within our business. This role is Tuesday to Saturday working 40 hours per week.

About the Role

Our Hardware department is a key destination within the store for Trade customers and DIY enthusiasts. You will be helping customers find solutions for a wide variety of projects, repairs, and maintenance tasks. Whether assisting a tradesperson with a specific requirement or helping a DIY customer complete their next project, our Hardware team members play an important role in delivering outstanding customer experiences every day.

The Ideal Candidate Will:

• Possess outstanding customer service skills
• Understand the importance of working as One Team
• Have excellent time management skills
• Strive for excellence in everything they do
• Have previous hardware, building materials, or related retail experience
• Be a keen problem solver who enjoys helping customers find the right solution
• Be motivated, reliable, and eager to learn
• Have good communication and interpersonal skills
• Enjoy working in a fast-paced retail environment

This is a fantastic opportunity to join a great team, develop your product knowledge, and contribute to a growing and successful Christchurch business.

If you're passionate about customer service, enjoy helping people find solutions, and want to be part of a team that takes pride in what they do, we'd love to hear from you.