PMO Systems & Delivery Manager at Douglas Pharmaceuticals

Douglas Pharmaceuticals Limited; Auckland; On-site; NZD 110,000 - 170,000; Full time

Benefits offered by this job

Award-winning culture

Career growth

Extra leave after six years

Parental perks

Life & income protection insurance

THRIVE wellbeing program

Exclusive discounts

Job summary

Douglas Pharmaceuticals Limited in Auckland is seeking a PMO Systems & Delivery Manager for a 15-month fixed-term role. The role can be full-time on site or a minimum 24 hours per week with flexible hours.

You will own portfolio governance, run PMO tools like Smartsheet and PowerBI, and develop AI use cases to improve delivery across engineering, quality and operations. You will lead a small team and report to the CTO.

Qualifications

• Experience in leading project portfolios and PMO governance.
• Proven ability to coach and develop project managers.
• Strong communication and stakeholder management at senior levels.

Responsibilities

• Own portfolio governance and project lifecycle from intake to benefits realisation.
• Run and optimise PMO tools like Smartsheet and PowerBI; develop AI use cases.
• Develop portfolio dashboards and reporting for Steering Committees and senior leadership.
• Keep project data current and trusted across a large, multi-stream portfolio.
• Lead PMO maturity improvements including assessment and action plans.
• Collaborate with Engineering, Digital, Quality, Validation and Finance to align priorities and budgets.
• Improve project lifecycle and associated tools and processes.
• Lead complex projects end-to-end when needed and mentor a team of PMs and coordinators.
• Build delivery capability through training, onboarding and communities of practice.

Skills

Stakeholder management

Leadership & coaching

Communication

Governance & reporting

Education

PMP certification

PRINCE2/MSP or equivalent

Engineering/Science/IT degree

Tools

Smartsheet

PowerBI

AI use cases

Job description

Apply for PMO Systems & Delivery Manager at Douglas Pharmaceuticals in Auckland City, N, NZ. This Full time on site position offers great opportunities for career growth.

Why the role matters

Douglas is growing globally, and the projects that drive that growth reach into every part of the business, from manufacturing and quality to regulatory, commercial and finance. How well we deliver them shapes how quickly we can provide high-quality healthcare products to the people who need them.

Reporting to the Chief Transformation Officer (CTO), you will own how the portfolio runs: the tools, the governance, the reporting and the capability of the people delivering it. You will give senior leaders the insight they need to make confident decisions, build frameworks people actually want to use, and lift our delivery maturity, while leading a small team and stepping in to run some of our most complex projects yourself.

How we can work together

This 15-month fixed-term role is available full time or part time. We’re open to shaping the hours around your availability and flexibility preferences, with a minimum of 24 hours per week.

What you’ll do

• Own portfolio governance and project lifecycle: project intake, business case, complexity-based tiering, prioritisation, stage gates, close-out and benefits realisation.
• Run the PMO systems: Smartsheet (including Control Center and Resource Management), PowerBI, as well as develop and implement AI use cases for the PMO team and project processes.
• Develop portfolio dashboards and reporting for Steering Committees and senior leadership, define reporting standards and decision-making forums, and drive adherence and visibility.
• Keep project data current and trusted across a large, multi-stream portfolio.
• Lead PMO maturity improvement, including P3M3 assessment, action plans, and delivery health checks and assurance reviews.
• Work with teams across the business including with Engineering, Digital, Quality, Validation, Operations, Supply Chain, Procurement, R&D, Regulatory and Finance to align priorities, resources and budgets.
• Continuously improve the project lifecycle and associated tools, processes and systems.
• Lead complex or strategically significant projects end to end when needed, modelling the PMO's standards from initiation to close.
• Lead, coach and develop a team of project managers and coordinators.
• Build delivery capability across the PMO and the wider organisation through competency profiles, learning pathways, onboarding and communities of practice.

What you’ll bring

• Extensive project, programme or PMO roles, including coaching or leading people, ideally in pharmaceutical, biotech or another regulated manufacturing setting (e.g. nutraceuticals, FMCG).
• PMP, PRINCE2, MSP or equivalent certification; a tertiary qualification in Engineering, Science, IT or a related field is preferred.
• Working knowledge of GMP environments and capital project delivery (C/Q, IQ/OQ/PQ, CSV) a plus.
• Proven experience owning and optimising enterprise portfolio tools; Smartsheet preferred.
• A track record of building governance frameworks that people actually use.
• Experience building project management capability through training, coaching or accreditation programmes.
• Hands‑on experience delivering complex, cross‑functional projects to desired outcome, on time and in budget.
• Clear communication and confidence influencing senior stakeholders.

Why join us?

• Award-winning culture – Join a team that's genuinely a great place to work (and we've got the awards to prove it).
• Career growth – We're big on developing our people and promoting from within.
• Extra leave – After six years with us, you'll get five weeks of annual leave.
• Parental perks – Get 16 weeks of top-up payments during your parental leave.
• Security matters – We've got you covered with life and income protection insurance.
• Feel good with THRIVE – Our wellbeing program helps you be your best, inside and out.
• Exclusive discounts – Enjoy special deals on big-name brands like Clinicians, BraveFace, Avene, Ego, and more.

About Us

At Douglas, we're more than just a company - we're a community of people driven to make a difference. We're proud to be one of New Zealand's biggest pharmaceutical success stories, and we're growing globally. Privately owned and future-focused, our team of 500 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world. Come join us on this mission to improve lives!

Job Details

Reference: 18783

Expertise: Project management

Job Level: Experienced, Management

Location: West Auckland

Work Type: Fixed term full-time

Application Closes: 09 Nov 2026 15:00