PMO Systems & Delivery Manager

Douglas Pharmaceuticals Ltd; Auckland; Hybrid; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Award-winning culture

Career growth

Extra leave

Parental perks

Security matters

THRIVE wellbeing program

Exclusive discounts

Job summary

Douglas Pharmaceuticals Ltd is seeking a PMO Lead for a 15-month fixed-term role in Auckland. The role can be full time or part time with a minimum of 24 hours per week. You will own portfolio governance, run PMO systems, and develop dashboards for senior leadership while coaching a team.

You will collaborate across Engineering, Digital, Quality, Validation, Operations, Supply Chain, Regulatory and Finance to optimise delivery and drive maturity in PMO practices.

Qualifications

• Extensive project, programme or PMO roles with coaching or leadership experience.
• PM certifications (PMP/PRINCE2/MSP) or equivalent; engineering/science/IT degree preferred.
• GMP environments and capital project delivery knowledge beneficial.
• Experience owning and optimising portfolio tools; Smartsheet preferred.
• Governance frameworks that are actually used; training or accreditation experience.
• Hands-on delivery of complex cross-functional projects to time and budget.
• Strong communication and influence with senior stakeholders.
• Proven capability building project management through training or coaching.

Responsibilities

• Own portfolio governance and project lifecycle from intake to benefits realisation.
• Run PMO systems (Smartsheet, Power BI) and develop AI use cases for PMO processes.
• Develop dashboards and reporting for Steering Committees and senior leadership.
• Keep project data current and trusted across a large, multi-stream portfolio.
• Lead PMO maturity efforts, including assessments and health checks.
• Collaborate with Engineering, Digital, Quality, Validation, Operations, Supply Chain, R&D, Regulatory and Finance to align priorities.
• Improve tools, processes and systems across the lifecycle.
• Lead complex projects end-to-end when needed and mentor the PMO team.

Skills

PMO experience

PM governance

Stakeholder communication

Cross-functional delivery

GMP knowledge

Smartsheet

Power BI

Governance frameworks

Project lifecycle management

Education

PM certifications (PMP/PRINCE2/MSP)

Engineering/Science/IT degree

Tools

Smartsheet

Power BI

Job description

Why the role matters

Douglas is growing globally, and the projects that drive that growth reach into every part of the business, from manufacturing and quality to regulatory, commercial and finance. How well we deliver them shapes how quickly we can provide high-quality healthcare products to the people who need them.

Reporting to the Chief Transformation Officer (CTO), you will own how the portfolio runs: the tools, the governance, the reporting and the capability of the people delivering it. You will give senior leaders the insight they need to make confident decisions, build frameworks people actually want to use, and lift our delivery maturity, while leading a small team and stepping in to run some of our most complex projects yourself.

How we can work together

This 15-month fixed-term role is available full time or part time. We’re open to shaping the hours around your availability and flexibility preferences, with a minimum of 24 hours per week.

What you'll do

• Own portfolio governance and project lifecycle: project intake, business case, complexity-based tiering, prioritisation, stage gates, close-out and benefits realisation
• Run the PMO systems: Smartsheet (including Control Center and Resource Management), Power BI, as well as develop and implement AI use cases for the PMO team and project processes
• Develop portfolio dashboards and reporting for Steering Committees and senior leadership, define reporting standards and decision-making forums, and drive adherence and visibility
• Keep project data current and trusted across a large, multi-stream portfolio
• Lead PMO maturity improvement, including P3M3 assessment, action plans, and delivery health checks and assurance reviews
• Work with teams across the business including with Engineering, Digital, Quality, Validation, Operations, Supply Chain, Procurement, R&D, Regulatory and Finance to align priorities, resources and budgets
• Continuously improve the project lifecycle and associated tools, processes and systems
• Lead complex or strategically significant projects end to end when needed, modelling the PMO's standards from initiation to close
• Lead, coach and develop a team of project managers and coordinators. Build delivery capability across the PMO and the wider organisation through competency profiles, learning pathways, onboarding and communities of practice

What you'll bring

• Extensive project, programme or PMO roles, including coaching or leading people, ideally in pharmaceutical, biotech or another regulated manufacturing setting (e.g. nutraceuticals, FMCG)
• PMP, PRINCE2, MSP or equivalent certification; a tertiary qualification in Engineering, Science, IT or a related field is preferred
• Working knowledge of GMP environments and capital project delivery (C&Q, IQ/OQ/PQ, CSV) a plus
• Proven experience owning and optimising enterprise portfolio tools; Smartsheet preferred
• A track record of building governance frameworks that people actually use
• Experience building project management capability through training, coaching or accreditation programmes
• Hands-on experience delivering complex, cross-functional projects to desired outcome, on time and in budget
• Clear communication and confidence influencing senior stakeholders
• Award-winning culture - Join a team that's genuinely a great place to work (and we've got the awards to prove it).
• Career growth - We're big on developing our people and promoting from within.
• Extra leave - After six years with us, you'll get five weeks of annual leave.
• Parental perks - Get 16 weeks of top-up payments during your parental leave.
• Security matters - We've got you covered with life and income protection insurance.
• Feel good with THRIVE - Our wellbeing program helps you be your best, inside and out.
• Exclusive discounts - Enjoy special deals on big-name brands like Clinicians, BraveFace, Avene, Ego, and more.

About Us

At Douglas, we're more than just a company - we're a community of people driven to make a difference. We're proud to be one of New Zealand's biggest pharmaceutical success stories, and we're growing globally. Privately owned and future-focused, our team of 500 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world.

Come join us on this mission to improve lives!

Next Steps

If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it. Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role. Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.

Please note:

• Applications may close early due to high interest. Don't miss out – apply now!
• As part of the pre-employment process, you will need to pass a drug test, Ministry Of Justice criminal check and medical assessment.
• This role does not support a visa application. To qualify you will need full working rights to work in New Zealand.